Customer Service System Administrator
Resume:
WILLIAM FAIRLEY
***********@*****.***
**** ******** ** *******, ** 28371
OBJECTIVE: To acquire a position in the electrical testing or quality control field
HIGHLIGHTS OF QUALIFICATIONS:
Ability to accomplish numerous tasks and meet deadlines
Exceptional customer service ability
Familiar with multiple different computer programs
Outstanding team player with leadership skills
Well organized and work well under pressure
Fast learner
Work well with management
EDUCATION:
D.R. Reed Consulting, L.L.C.
IPC certification, October 2014
IPC re-certification, December 2016
EduCBA
PMP training, August 2016
Eaton Corporation
Six Sigma Yellow Belt training, September 2015
Fayetteville Technical Community College
Advanced schematic reading, January 2013
Advanced troubleshooting, November 2012
Advanced computer and network repair, March 2002
Robeson Community College
Work Keys Skill Assessment, August 2007
New Horizons Computer Learning Center
A+ Computer Certification Completion Certificate, October 2003
Network + Certification Completion Certificate, November 2003
US Air Force, 81st Training Group
Defense Messaging System administrator Course, August 1998
Department of the Air Force
Customer Service Provider Course, April 1997
Central Carolina Technical College
Study and Testing Skills, February 1997
US Air Forces, 81st Training Group
Communications-Computer Systems Operations Specialist/System Administrator
EXPERIENCE:
Mann-Hummel
Electrician/ electrical technician May '24 - present
Tasked with the electrical maintenance of all the machines for the entire building to include adjusting PLC programs to include altering the programs for daily and nightly production
Smithfield Foods
Industrial electrician May ‘22 - Jul '23
Tasked with the upkeep of all electrical components and machines needed for daily production
Eaton Corp
Quality technician Sep ’13 – May ‘22
Tasked with the incoming inspections of parts
Tasked with the outgoing inspections of pre/finalized motor controls, oem products, and applied material
Electrical tester April ’12 – present
Tasked with the electrical testing of numerous different engineered products
Tasked with the upkeep of test equipment (maintenance)
Addressed components for communication over Ethernet and profibus networks
Manufacturing technician Oct ’05 – April ‘12
Tasked with the pulling of correct parts based on bills of materials
Tasked with the build of engineered product with the help of product engineers
Forklift, scissors lift, and electrical pallet jack trained since 2008
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