Customer Service Crew Member

Jennifer Wagaman

Address Muncie IN *****

Phone: 765-***-**** - Email: ********.*******@*****.***

Professional Summary

Hardworking, highty motivated professional eager to lend combined knowledge and skills to enhance

business performance. Operates well in bath individual and team capacities, leveraging seasoned work

ethic to quickly adapt to different processes and drive company objectives, Resourceful and result-driven

‘with a passion for growth and efficiency to meet company needs and increase service value.

Experience

Crew Member

September 2024 to January 2025

McDonald's ~ Danville IN

© Greeted customers in a friendly and professional manner, ensuring customer satisfaction.

© Performed cashier duties such as accepting payments, suing change, and counting money back to

customers,

© Coordinated with other crew members to complete assigned tasks quickly and effectively.

© Cross trained in multiple positions within the store as needed.

Handled customer complaints in a professional and courteous manner.

Demonstrated excellent communication skills when dealing with customer inquiries and complaints.

© Provided exceptional customer service by anticipating customer needs and responding promptly to

their requests or concerns,

‘© Followed health department regulations for handing food products property.

© Maintained knowledge of store menus to advertise promotions and limited-time offers.

© Cleaned and sanitized store restroom areas and stalls.

Independent Contractor

January 2024 to January 2025

Survey merchandiser - Muncie. IN

© Coordinated and managed multiple client projects simultaneously, demonstrating strong

‘organizational skills,

© Created detailed reports on project progress for executive review, highlighting attention to detail

capabilities,

© Adapted quickly to new environments and changes.

Developed and maintained relationships with clients to ensure satisfaction with the final product.

© Prioritized workflow and managed schedules to deliver completed projects under deadline.

Merchandiser

September 2022 to january 2024

Retail Odyssey - Muncie. IN

Maintained product rotation by checking expiry dates or damage.

Used hand trucks and pallet jacks for maneuvering products throughout store

© Implemented store layout changes, incuding the addition of new fixtures.

© Executed planogram, pricing. and signage updates, fostering exceptional customer experiences,

© Executed and audited store signage and other visual merchandising elements meeting company

standards,

© Examined stock verifying conformance to quality standards.

Placed prices or descriptive signs on backdrops, fixtures, merchandise, on floor

Assembled and set up displays, furniture and products in store space, using colors, lights, pictures,

Constructed or assembled displays or display components from fabric, glass, paper, or plastic, using tools, of woodworking power tools, according to specifications.

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