Project Management Program Manager

Kimberly K. Smith, PMP/ITILv*/CSM/PMI-ACP

Phone: 301-***-****, Email: *********@*******.***,

Linkedin Profile: https://www.linkedin.com/in/kimberly-smith-17033924/

Senior Project/Program Manager

*Top Secret Clearance – USAID

Highly accomplished and results-oriented leader with 25+ years of expertise in project management and semiconductor manufacturing. 15+ years managing Information Technologies (IT) development programs, operations and continuous improvement, directly supporting various Federal government programs. Strong leadership and facilitation skills, with an enthusiastic can-do attitude. Excellent ability to multi-task and set priorities. Dedicated work ethic, autonomy and dependability. Solution and detail oriented. Flexibility in dealing with people and situations, leading with empathy. Demonstrated high competency in technical/non-technical communications, documentation/presentation skills and interpersonal relationships across all staff levels involving confidential work, including briefing senior/government leadership.

Areas of Expertise

Project/Program Leadership

Collaborative Team Environment

Continuous Process Improvement

Waterfall (SDLC)/Agile/Scrum

Planning & Root Cause Analysis

Data Management and Analytics

Conflict Resolution

Critical Thinking Mindset

Planning and Organization

Professional Experience

ACCENTURE, ARLINGTON, VA 6/2024 – PRESENT

SR. PROGECT MANAGER, United States agency for international development (USAID) (GOV. CONTRACTOR)

Automation of the Information Assurance Information Security Continuous Monitoring (ConMon) Strategy to align to the NIST CSF 2.0 framework - ConMon Automation requires a risk-based monitoring dashboard that displays the security posture of Agency-owned devices to enable quicker identification of high impact and/or common findings in order to support improved decision making and actions for both cybersecurity and privacy. Responsibilities included:

oDevelop and execute end-to-end project management activities, including Data Dictionary, Requirements Traceability Matrix, Waterfall Schedule, Agile User Stories, dashboard mockups, etc,

oDefine project scope with key stakeholders and effectively manage milestones and dependencies

oSupport the management of contractual, and operational commitments

oMonitor delivery performance and quality using metrics and weekly status reporting with Development Team and key stakeholders

oMitigate risks as defined in project plan

GOVCIO, FAIRFAX, VA 11/2022 – 6/2024

SR. PROJECT MANAGER, United States agency for international development (USAID) (GOV. CONTRACTOR)

Acted as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance

Directed all phases of programs from inception through completion

Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs

Established milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications

Directed the work of employees assigned to the program from technical, manufacturing and administrative areas and maintains aggressive efforts to achieve objectives

Participated in the negotiation of contract and contract changes

Developed new business or expands the product line with the customer

PERATON, HERNDON, VA

Sr. Project Manager, Department of State (DoS), Bureau of Consular Affairs/Office of Consular Systems and Technology/Service Operations Div. (GOV. CONTRACTOR) 9/2019 – 11/2022

Responsibilities included Project Manager/Scrum Master for the Service Operations shared services Scrum Team for an Agile Release Train (ART)

Ensured on-time delivery of complex system solutions using both waterfall-based and Agile/Scrum project management methodologies and practices

Coordinated with Task Managers to define, plan, and manage IT projects for DoS Consular One initiative

Implemented the project management lifecycle by serving the needs of a diverse team of operational engineers to implement superior levels of project tracking and control

Led stakeholder meetings, such as project kick-off, requirements, status updates, and lessons learned

Built project plans and waterfall schedules, ensured waterfall schedules are in sync with agile plans

Planned, monitored and controlled project task execution and timelines to ensure project deadlines were met

Ensured that the scope and direction of each project aligns with customer expectations

Integrated and collaborated with technical and management resources to track projects and recurring support activities through Jira/Confluence and other Project Management tools

Created and maintained stories for each sprint during the Program Increment (PI) for a train

Presented plans and accomplishments for the current PI and way forward for the next PI

Accommodated efforts of technical engineers to best use resources and accomplish program goals

Liaised frequently with program stakeholders, development teams, security officers, PMO, and the Agile office

Performed active risk and issues surveillance and provided solutions, where applicable

Identified potential resource conflicts in advance and recommended mutually beneficial solutions

CYBERDATA TECHNOLOGIES, HERNDON, VA 6/2019 - 8/2019 (contract terminated 8/15/2019)

SR. project manager, Navy Bloodborne Infection Management Center (NBIMC) (GOV. CONTRACTOR)

Responsible for process management and control, including organizing, managing, and tracking work being completed by SME’s and ensuring that the project team completes the project

Maintained contractor organizational structure, contractor onboarding and performance

Managed, tracked and organized project tasks via the Asana Project Management tool

Communicated status reporting, risk management and the escalation of issues impacting operations

Submitted weekly reports, including configuration status

Organized contractor structure, onboarding and performance of network/security engineers and analysts

TECHNICA CORPORATION, DULLES, VA 9/2011 – 6/2019

SENIOR TECHNICAL IT Project Manager, Defense Information Systems Agency (DISA) (GOV. CONTRACTOR)

Managed administrative tasks, facilitated interdepartmental communication for individuals on the contract

Oversaw performance and recommended termination decisions for Project Managers, as needed

Conducted interviews and made recommendations for hiring and reward decisions

Maintained Monthly Status Report templates and created onboarding documents for DISA contracting sites

Worked with the Technica Executive team on responses to Requests for Proposals

Designed and implemented structured project management methodology for Technica employees

Created and updated various Project Lead training documents based upon current DISA business standards

Managed 20+ complex and high-visibility IT projects through the SDLC project lifecycle

Coordinated the migration of existing customer requirements to a new site/technology

Collaborated with DISA team to develop complex engineering solutions

Coordinated the development of deliverables, including project and implementation plans

Provided project schedule support (project baselines, schedules, milestones, track to completion)

Produced impact assessments, communication plans, risk registers and findings presentations

Communicated status updates, roadblocks, dependencies and timelines of projects to key stakeholders

Certifications and Awards

Project Management Institute (PMI):

oProject Management Professional (PMP), Project Management Institute (PMI) - May, 2006 (active)

oProject Management Institute Agile Certified Practitioner (PMI-ACP), PMI - Feb, 2021 (active)

Certified Scrum Master (CSM) Certification, Scrum Alliance - Apr, 2020 (active)

Salesforce:

oSalesforce Certified Associate – Sep, 2024 (active)

oSalesforce Certified AI Associate – Feb 2025 (active)

ITIL Foundation v3 Certification – Oct, 2014 (active)

Studying for AWS Certified Cloud Practitioner (ETC March, 2025)

*Received APEX BRONZE Award for being an exemplary Project Manager with Peraton, June 2022

Education

Masters of Business Administration - Management Information Systems, Anderson School of Management,

University of New Mexico, Albuquerque, NM

Bachelor of Science, Electrical/Computer Engineering (dual degree) North Carolina State University, Raleigh, NC

Skills and Memberships

Microsoft Office Suite (Access, Excel, PowerPoint, Project, SharePoint, Visio, Word)

Google Workspace Applications (Drive, Email, Docs, Spreadsheets, Calendar, Online Collaboration)

Member of: Project Management Institute, Scrum Alliance, Salesforce, Alpha Kappa Alpha Sorority, Inc.

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