Medical Receptionist Data Entry
Resume:
Donesha Banks
Pensacola, FL *****
*************@*****.***
To secure a challenging and rewarding position with a dynamic organization that will enable me the opportunity to utilize my current analytical, data entry, and communication skills, professionalism, and commitment to excellence as well as the opportunity to acquire additional skills in order to promote personal growth, and to be a valuable asset to the company. Authorized to work in the US for any employer
Work Experience
Medical Receptionist
Coastal Vascular and Interventional - Pensacola, FL October 2022 to December 2023
1. Checking Patients in and out
2. Answering multiple phone line
3. Scheduling appointments
4. Taking co-payments
Front Desk Scheduling Coordinator
The Riesberg Institute ENT - Pensacola, FL
December 2019 to September 2022
1. Greeting patients with a warm smile and kindness 2. Scheduling patients throughout the week and keeping a steady schedule for the doctor 3. Checking patients in and out
4. Answering multiply lines with questions or concerns for the patients, pharmacies, other offices, and doctors
5. Working multiple systems
6. Inputting and verifying insurance
Lab and Eligibility Specialist/Medical Receptionist The Woodlands Specialty Medical Center - Pensacola, FL December 2018 to December 2019
1 Determine whether or not applicants for various programs meet the necessary qualifications. 2 Fact checking, record keeping, and advocacy on behalf of their clients. 3 Working multiple systems/ and phone lines
4 Inputting and verifying insurance
5 Checking in, and greeting patients with a warm smile. Patient Service Representative
Medical Center Clinic (Priority Care) - Pensacola, FL January 2018 to January 2019
1. Checking in patients
2. Greeting patients with a warm smile and kindness 3. Checking patients out
4. Answering multiply lines with questions or concerns for the patients, pharmacies, other offices, and doctors
5. Working multiple systems
6. Inputting and verifying insurance
Medical Office Secretary
Sacred Heart Medical Group - Pensacola, FL
April 2017 to January 2018
1. Checking in patients
2. Greeting patients with a warm smile and kindness 3. Checking patients out
4. Answering multiply lines with questions or concerns for the patients, pharmacies, other offices, and doctors
5. Working multiple systems
6. Verifying and loading insurance daily
Medical Records Clerk
Next Medical Records - Pensacola, FL
August 2016 to April 2017
1. Supply medical records to patients
2. Submit Audits
3. Log in patients information after discharge
Housekeeping Supervisor
Brett/Robinson Gulf Corporation - Gulf Shores, AL
August 2013 to August 2016
1. Overseeing 15-26 employees
2. Answering escalated calls concerning any issues with the up keeping of the building. 3. Helping multiple guest with the well kept of their rental units. 4. Helping guest and employees maintain a great environment. Assistant Housekeeping Supervisor
Sunset Rental Properties - Gulf Shores, AL
October 2011 to July 2013
1. Helping assistant guest with all their needs and concerns about their rentals. 2. Answering questions/ resolving problems
3. Answering calls from customers about the property. 4. Overseeing employees
5. Checking the cleanliness of the property before guest arrive. TeleBanking Specialist
Region's Bank - Pensacola, FL
January 2009 to October 2011
1. Answering customers calls concerning their accounts. 2. Providing information about personal and business accounts. 3. Adding and upgrading customers accounts.
4. Providing excellent customer service experience Education
Diploma
Tate High School
2000 to 2004
Skills
• Medical Records and Medical Term, Multi computer systems, Microsoft, email, front desk, multi line phones, medical office. (4 years)
• Customer Service
• Call Center
• Front Office
• Front Desk
• Hospital
• Scanning
• Medicaid
• Health Care
• CSR
• Customer Support
• Customer Care
• Fact Checking
• Medical Receptionist
• Insurance Verification
• Medical Billing
• Medical office experience
• Documentation review
Certifications and Licenses
BLS/CPR
November 2017 to November 2019
Additional Information
Highlights of Qualifications
1. A detail oriented team player, and self-starter, with strong communication, presentation, interpersonal, organizational, and research skills. 2. Highly motivated, goal-oriented professional; a decision-maker skilled in implementing new ideas with the ability to work independently or as part of a team in high pressure situations. Skills
Microsoft Word, Microsoft Excel, Power Point, Data Entry, Type 45 wpm, Internet Explorer.
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