Customer Service Production Line

Mohamad Obaidah Mishref

Allentown, PA 484-***-**** *************@*****.***

SUMMARY

Dedicated and hardworking individual seeking a Production Technician role at Mack Trucks, leveraging hands- on manufacturing experience, teamwork, and a commitment to safety and quality to contribute to efficient assembly line operations.

PROFESSIONAL EXPERIENCE

Production Line Technician / Manager Al Sheltawi Bakery Aman, Jordan 2012 –2024

Maintained and repaired production line machinery, troubleshooting issues and performing preventative maintenance to ensure optimal efficiency and minimal downtime.

Operated production machinery and tools for product filling and packaging.

Represented the store through customer interactions and partnerships with community organizations.

Trained and mentored new hires, promoting teamwork and skill development.

Managed overall store operations, including opening/closing procedures, staff leadership, and inventory oversight.

Warehouse Associate Al Heswani Construction Supplies Homs, Syria 2011-2012

Used tools like power saws, rotary tools, T-squares, and drywall sanders for cutting and finishing gypsum boards and drywalls.

Conducted quality checks, inspecting products for durability and adherence to standards.

Managed order processing from preparation to final delivery, ensuring customer satisfaction.

Gained hands-on experience with safety gear, maintaining compliance with workplace safety regulations.

Production Assistant / Manager Al Fateh Knafeh Homs, Syria 2005-2010

Prepared and crafted desserts, using various tools while adhering to safety and quality regulations.

Provided customer service, handling orders, payments, and customer inquiries.

Promoted to manager assistant, overseeing store operations, inventory management, and staff coordination.

Trained team members, fostering a collaborative and efficient work environment. Clerk / Customer service representative Al Tayseer Store Homs, Syria 2003-2005

Operated tools to stock and organize products, enhancing attention to detail and efficiency.

Managed supply inventory, coordinating with bulk distributors to maintain stock levels.

Performed cashier duties, handling transactions and providing customer service.

Gained responsibility for opening and closing the store, ensuring operational readiness. EDUCATION

Ezzat Al Jundi High School Homs, Syria 2008

Skills

• Air and hand tool operation Production equipment setup and operation • Team collaboration and communication •Health, safety, and environmental compliance • Quality control and product inspection

• Inventory management and supply coordination • Leadership and team training

Contact this candidate