Tusundra Whitfield
**** ***** ******** **** *** *086 ■ Dallas, Texas 75247
469-***-**** ■ *****************@*****.***
Education
South Oak Cliff High School Dallas, Texas
High School Diploma August 1981 – May 1985
Work Experience
Ricoh Dallas, Texas
Data Entry May 2023 – August 2023
• Maintain a weekly efficiency ratio over 90%
• Sort and prepare hard copy records for scanning
• Validation and labelling of documents
• Grouping documents according to document type
• Apply labels to grouped documents as needed
Iron Mountain Dallas, Texas
Document Prep March 2021 – November 2022
• Consistent top performer in department. Maintain a weekly efficiency ratio over 90%
• Sort and prepare hard copy records for scanning
• Scan records to customer accounts
ProPath Dallas, Texas
Document Processor June 1999 – December 2017
• Performed heavy workloads of data entry using 10-key touch
• Scanned all patient, insurance and attorney requests for medical documentation
• Revised and edited scanned documents
• Verified numerical sums on forms, requisitions and patient bills
• Collated pages of reports and accompanying documents
• Filed, stored and maintained patient medical records
• Electronically transmitted documents to requesting parties as needed
• Provided daily coverage for front desk and multi-line switchboardChanged print wheels and fluid cartridges
• Loaded storage media into department equipment as necessary
• Maintained compliance with federal and state HIPAA regulations
• Complied with laboratory safety standards
• Effectively communicated with all levels of management, peers, clients and patients Presbyterian Hospital Dallas, Texas
Medical Records Clerk August 1989 - June 1998
• Compiled and recorded medical charts, reports and written correspondence
• Used software applications to prepare reports, invoices, case histories and medical records
• Performed data entry using 10-key touch
• Interviewed patients to complete insurance forms, case history and intake documentation
• Transmitted medical documentation and medical records via postal mail, facsimile, and email
• Maintained files, medical records and technical library
• Answered telephones and directed calls to the requested parties
• Ordered and maintained inventory of office supplies Skills
Capture Perfect, Search Express Database, ProDocs, Microsoft Office