General Manager Operations
Resume:
Damon Mathis
Phoenix, AZ *****
************@*****.***
• Hands on Manager
• Proven and effective leadership capabilities
• Eager to undertake multifaceted logistics assignments
• Driven to execute consistent superior performance
• Strong management skills
• Valuable team contributor
• Implementation Specialist 2009 - 2014
• Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Senior Operations Manager
TBC Corp-Tolleson, AZ
April 2020 to Present
• Manage 3 Distribution centers
• Responsible for 2 DC’s 1 200,000 sq. ft. and 1 80,000 sq. ft.
• Manage $50,000,000 in inventory
• Responsible for adding $5,000,000 in added revenue annually since April 2020 General Manager
XPO Logistics-Fontana, CA
June 2000 to April 2020
During my career with XPO I held several positions starting as a forklift operator and leaving as a General Manager see below progression over the years.
General Manager of 3 DC’s
XPO/GXO Logistics-Fontana, CA
September 2014 to February 2020
.
• Significant role as a support team member during a failing Start Up and later taking responsibility as the site Sr. Operations Manager per the request of the customer.
• Improved processes and procedures in order to improve our P&L and increase our EBITA
• Successfully completed back to back software conversions (i.e. Kronos and WMS)
• Maintained KPI’s above expectations throughout my time in this account.
• Conducted all new hire orientation and onboarding to instill the XPO culture in all employees
• Oversaw the daily operations of a large distribution center, managing a team of 70+ employees
• Implemented efficient inventory management system resulting in 20% reduction in stock-outages and improved order fulfillment rate
• Developed and implemented standard operating procedures (SOPs) to optimize workflow and increase productivity by 10%
• Managed vendor relationships, negotiating contracts for supplies and services, resulting in cost savings of 15%
• Implemented safety protocols and training programs that reduced workplace accidents by 50%
• Spearheaded the implementation of new technology systems such as WMS (Warehouse Management System) or RFID tracking for improved inventory visibility
• Closely monitored labor costs and optimized staffing levels based on demand fluctuations, resulting in labor cost savings of 15%
• Liaised with transportation providers to coordinate inbound/outbound shipments ensuring timely delivery while minimizing costs
Supervisor
XPO Public Freezer Warehouse-Phoenix, AZ
June 2004 to September 2014
• Responsible for oversight of AIB Audits at Southwest Cold Storage, attaining a superior rating for 10 years consecutively.
• Instruct new employees on industry Occupational Safety and Health Administration Regulations (OSHA) and American Institute of Baking (AIB) regulations
• Certified new employees on equipment such as reach truck, double fork lift, order picker pallet rider slip machine.
• XPO Lean certified and active member of the safety committee
• Served as a leader of a support team for failing Start Ups with a team of 7 reports. Duties included meeting with customers to address any concerns while staying within the guidelines of our contractual obligations, Addressing customer concerns with weekly progress reports to customers, training employees on proper operational procedures to maintain a superior service level for our customers. This role offered several opportunities to advance my career and I did so in 2014.
• Served as 1st, 2nd and 3rd shift Supervisor improving processes on all shift. Warehouse Lead
XPO Public Freezer Warehouse-Phoenix, AZ
October 2000 to June 2004
• During my time as a Lead I worked in several accounts improving processes learning and training various
• WMS to include but not limited to SAP, ACCUPLUS, PROVIA, JDE,WM10,WMX.
• Inventory Specialist conducting full inventories resulting in 99.9 accuracy
• Safe operation of Pallet rider, Reach Truck, Order Picker Yard Truck.
• Track productivity of staff utilizing labor standards. Reach Operator/Order Selector
XPO Public Freezer Warehouse-Phoenix, AZ
June 2000 to October 2000
· Orders Selector
· Replenish pick line
Education
Associate Degree in General Studies/Communications South Mountain Community College - Phoenix, AZ
January 1999 to December 2000
Skills
• Effective oral communication skills
• Resourceful and self-motivated
• Proficient in Microsoft Word, Microsoft Outlook, and Microsoft Excel
• Supervising experience
• Logistics
• Warehouse distribution
• Inventory control
• Operations management (10+ years)
• English
• Warehouse management system
• P&L Management
• Performance management
• Kronos
• SAP
• Team management
• Lean
• Profit & loss
• SAP
• Team management
• Project management (10+ years)
• Negotiation
• Succession planning
• Shift management
• Supply chain
• Procurement
• ERP systems
• EDI
• Data analysis skills
• Continuous improvement
• Process Improvement
• Quality Assurance
• Employee Orientation
• Business Analysis
• Forecasting
• Quality Management
• 5S
Certifications and Licenses
Pallet Jack Certification
Driver's License
Certified Supply Chain Professional
HACCP Certification
Certified Quality Auditor
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