UNC- Certified Peer Support Specialist
Resume:
STACY
ADAMS-
WILLIAMS
************@*****.***
East Bend, NC 27055
Bold Profile
Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively. PROFESSIONAL SUMMARY
Volunteer Experience - Certified Peer Support Specialist Yadkinville, NC • 11/2017 - Current
Stacy's Studio 7 - Salon Owner/Operator
Yadkinville, NC • 07/1999 - Current
WORK HISTORY
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
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Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
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Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
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Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
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Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
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Transported individuals to medical appointments and support meetings whenever needed.
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Supported individuals dealing with mental health and emotional issues.
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Listened to clients' concerns and provided encouragement and support.
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Adapted counseling techniques to best suit individual needs of each client.
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• Assisted clients in exploring feelings and understanding behaviors. Educated clients on dangers of substance abuse and prevention techniques.
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• Provided education on mental health topics and resources to clients. Developed treatment plans to help clients build self-confidence and resilience.
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Interacted well with customers to build connections and nurture relationships.
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• Cultivated and strengthened lasting client relationships using strong SKILLS
• Problem-Solving Skills
• Relationship Cultivation
• Communication Abilities
• Relationship-Building Skills
• Service Navigation
• Interpersonal Abilities
• Social Activity Planning
• Family Assistance
Effective Collaboration and
Interaction
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• Appointment Scheduling
• Rapport Building
• Arranging Transportation
• Planning Skills
• Mental Health Services
• Recovery Guidance
• Leadership Skills
• Providing Direction
• Needs Assessment
• Patient Advocacy
• Treatment Planning
• Referral Coordination
• Schedule Management
• Support Group Facilitation
• Care Planning
• Community Resources Specialist
• Data Confidentiality
• Crisis Response
• Learning Disability Awareness
• Conflict Resolution
• File and Record Keeping
• Mental Health Support
Community Resources and
Education
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• Decision-Making
• Documentation and Reporting
• Group Facilitation
• Interpersonal Communication
• Coping Methods
• Client Needs Assessment
Wilkes Community College
Wilkesboro, NC
No Degree: Phlebotomy
Surry Community College
Dobson, NC
Associate of Applied Science-
Cosmetology: Cosmetology
UNC Chapel Hill- NC-H.O.P.E.
Chapel Hill, NC • 10/2023
No Degree: Certified Peer Support
Specialist Training
EDUCATION
• Dean's List- 2 Yrs.
• Honor Roll
Awarded Representative of SCC
Cosmetology Department-
Mt.Airy Autumn Leaves Feastival
& Dobson Blueberry Festival
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• 3.5 GPA
• Ranked in Top 95% of class
• Elected Class Treasurer
Relevant Coursework: W.R.A.P.
Training Program
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Yadkin Valley Community Hospital - Phlebotomist
Yadkinville, NC • 02/2013 - 06/2015
issue resolution and dynamic communication skills. Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
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Trained and guided team members to maintain high productivity and performance metrics.
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Scheduled employees for shifts, taking into account customer traffic and employee strengths.
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Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
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Completed proper sanitation and cleaning of equipment and work areas between patients.
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• Centrifuged blood samples as outlined in clinical protocols. Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
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Used personal protective equipment correctly to protect coworkers and patients.
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Tracked collected specimens by initialing, dating, and noting times of collection.
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Addressed questions and concerns to educate patients on collection process and procedures.
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• Stocked phlebotomy cart or carrier with appropriate supplies. Assembled tourniquets, needles, and blood collection devices to prepare work trays.
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• Packaged and shipped specimens to central lab daily.
• Monitored patients for reactions and verified sample quality.
• Reviewed patient records for accuracy and completeness.
• Organized daily work based on collection priority.
• Conducted venipuncture and other CT procedures.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
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• Verified patients' identification for proper sample collection. Collected blood samples in accordance with laboratory protocols and regulations.
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Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
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Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
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Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
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Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
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Followed established safety protocols and standards to minimize risk of infection and injury.
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• Reviewed and processed requisitions for laboratory tests.
• Performed laboratory tests to assist physicians in diagnosis. Traci W. Zachary
Assistant Clerk of Superior Court
Yadkin County, Yadkinville, NC 27055
REFERENCES
Kelly H. Bates
Novant Health- Nurse
Boonville, NC 27011
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