Executive Assistant Customer Service
Resume:
ANAL
GOMES
SUMMARY
As an Executive Assistant with 25 years of experience solving multi-faceted issues and
implementing process improvements to aid executive leaders, I am eager and excited to work
hard and give back to the community I respect.
My smooth and polished administration professional skills offer opportunities for busy executive
leaders to lean on my sound judgment while I handle day-to-day tasks by focusing on keeping
departments efficient and cost-effective. With a proven ability to maintain confidentiality through
top-notch work ethics, I’m able to complete company tasks throughout diverse environments.
As an experienced supervisor, I've trained and inspired staff to meet challenging performance
targets and consistently satisfy customers with high-quality service while supporting the
performance of executive leaders with my excellent communication and interpersonal
engagement skills.
A team player that enjoys working collaboratively, I’m able to provide excellent customer service
and am always focused on going above and beyond to support the team and serve stakeholders.
T also excel working independently and as a quick learner, I’m motivated to continue to learn and
grow professionally.
I'm highly motivated, dependable, reliable, and punctual with a clean driving record and a flexible
schedule.
WORK EXPERIENCE
Southcoast Health System / Department of Finance
Fairhaven, MA
Executive Assistant
March 2017 - December 2919
Responsibilities included:
+ Weekly payroll coordinator.
« Message system management - appropriately escalated calls to appropriate personnel.
* High-level executive and administrative support to organizational executives.
+ Advanced knowledge of organizational processes, protocols and procedures.
« Updates to executives on time-sensitive and priority issues to provide appropriate follow-
up.
« Management and coordination complex calendars and logistics for travel and on-site
meetings.
* Effective communication with all levels of employees and external stakeholders.
+ Implementation of short and long-range program planning, project management and
collaboration.
* Maintenance and updates to complex spreadsheets and databases through research.
Circulation of presentation materials and other documents for meeting attendee
preparedness.
« Research and preparation of presentations, reports, and other documents for internal and
external audiences.
+ Meeting deadlines and determined priorities in changing environment with minimal
oversight.
CONTACT
P.O. Box 628
19 Longwood Ave.
Onset, MA 92558
*************@*****.***
Customer Service
Problem Resolution
Logistics &
Schedule
Management
Meeting Minutes &
Agendas
Schedule
Management
Manage Executive
Schedules
Administrative
Support
Coordinate Travel
Answer Multi-line
Phone Systems
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Meeting
Scheduling &
Support
Top Purchasing
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Contact this candidate