Quality Assurance Control

ALFREDA GARDNER

**** ******* ***, ***** *******, United States 470-***-**** ****************@*****.*** LinkedIn Profile

CAREER SUMMARY

Dynamic Quality Assurance Professional with over 11 years of expertise in quality control and laboratory testing. Skilled in GMPs, SSOPs, and HACCP Certified, with a strong focus on adhering to safety protocols and regulatory compliance. Adept at calibrating complex equipment, ensuring stringent regulatory compliance, and adhering to safety protocols to deliver exceptional precision and reliability. Recognized for an eagle-eyed attention to detail and a collaborative spirit, consistently driving high standards and operational excellence. Proven ability to identify and resolve quality issues efficiently, contributing to enhanced product integrity and customer satisfaction. Ready to leverage extensive skills and experience to ensure top-notch quality and compliance in every aspect of the role.

CORE COMPETENCIES

GMPs

Adaptability

Decision-Making

Customer Focus

Problem-Solving

Critical Thinking

Attention to Detail

Time Management

SSOPs

Accuracy

Conflict Resolution

Stress Management

Interpersonal Skills

Team Collaboration

Process Improvement

Organizational Skills

HACCP Certified

Proactive Attitude

Ethical Judgement

Analytical Thinking

Documentation Skills

Regulatory Awareness

Mentoring and Training

Effective Communication

PROFESSIONAL EXPERIENCE

Coca-Cola UNITED 10/2023 Current

Lab Technician College Park Georgia

Performed quality control tests on over 500 materials per month, ensuring all products met stringent safety and quality standards, contributing to zero product recalls.

Monitored and calibrated lab equipment for 99% uptime, significantly reducing downtime and maintaining consistent production flow through precise equipment handling.

Analyzed over 2,000 test results using advanced statistical methods, leading to a 15% improvement in the accuracy of quality reports and process optimizations.

Calibrated lab instruments in accordance with manufacturer specifications, ensuring 95% accuracy in measurements, which directly improved product consistency and quality.

Royal Fresh Cuts 06/2021 10/2023

Quality Assurance Technician

Performed detailed inspections on over 1,000 products weekly, achieving a 98% compliance rate with company and industry quality standards, significantly reducing defects and customer complaints.

Developed and implemented inspection procedures for 100+ incoming material types, resulting in a 20% improvement in material consistency and a 15% reduction in production delays due to non-compliant materials.

Tracked and resolved over 150 non-conforming material reports within the first quarter, leading to a 30% decrease in production errors, and boosting overall product quality.

Provided quality assurance training to 15 team members, which increased inspection accuracy by 25% and improved the team's ability to identify quality issues at earlier production stages.

Open Hand Atlanta 01/2018 06/2018

QA/Packing Lead Atlanta Georgia

Led a team of 20+ employees, improving overall production efficiency by 12% through effective work schedule planning and ensuring consistent adherence to quality standards.

Executed quality checks on over 2,000 pre-measured meals daily, ensuring 99% product consistency and reducing customer complaints by 10%.

Recommended personnel actions, resulting in a 15% improvement in team performance, directly contributing to meeting and exceeding production targets.

Implemented employee motivation strategies, increasing productivity by 10% and improving equipment uptime by 8%, enhancing overall operational efficiency.

Decluttr 01/2017 07/2017

Quality Assurance Technician Kennesaw Georgia

Conducted detailed inspections on over 500 electronics monthly, identifying and resolving defects to maintain a 98% quality standard, and reduce returns by 12%.

Replaced damaged components in 200+ devices per week, ensuring the operational integrity of products, which contributed to a 15% reduction in repair times and improved customer satisfaction.

Repackaged and refurbished 300+ electronics monthly, resulting in a 20% improvement in product presentation and driving a 10% increase in positive customer reviews.

Improved quality control processes by streamlining defect detection, reducing inspection time by 25%, while maintaining a high level of accuracy.

State Farmer's Market 03/2016 05/2016

Quality Assurance Technician Forest Park Georgia

Monitored food processing for 5+ production lines, ensuring compliance with safety standards and improving overall product quality, which resulted in a 12% reduction in quality issues.

Checked the maturity and stability of 1,000+ raw ingredients monthly, enhancing product consistency and safety, and contributing to a 15% decrease in product recalls.

Evaluated storage operations for multiple facilities, optimizing conditions that reduced food waste by 10% and improved shelf life consistency.

Checked the maturity and stability of 1,000+ raw ingredients monthly, enhancing product consistency and safety, and contributing to a 15% decrease in product recalls.-compliant materials.

Simmering Soup 01/2014 01/2016

Supervisor Atlanta Georgia

Supervised over 75 employees on the second shift, ensuring that 100% of production goals were consistently met, which enhanced overall operational efficiency and quality.

Directed food handlers and production staff to maintain 100% USDA compliance, ensuring that all products met rigorous quality standards and reducing non-compliance issues by 20%.

Collaborated with Quality and USDA teams to meet and exceed strict specifications for food products, leading to a 15% increase in successful audits and inspections.

Managed production processes, improving efficiency and output by 25% through the implementation of optimized workflows and quality control measures.

Altruistic 01/2013 09/2013

Supervisor

Coordinated and executed store remodeling and layout plans for 15+ Walmart locations, resulting in a 20% increase in operational efficiency and improved customer flow.

Managed project activities for store remodels, ensuring 100% on-time completion and achieving a 15% reduction in project costs through efficient resource allocation and planning.

Assisted in designing and implementing store resets, which led to a 25% improvement in customer satisfaction scores and enhanced store functionality.

Oversaw the execution of layout plans, leading to a 10% increase in sales performance across remodeled stores by optimizing product placement and store layout.

EDUCATION

Patient Care Assisting 10/2010

Atlanta Technical College Atlanta Georgia

GED 1992

Dekalb Adult Tech Georgia Clarkston, Georgia

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