Customer Service Entry Level

LAKEDRA PERRY

Chattahoochee, FL ***** 850-***-**** *************@*****.***

Professional Summary

Hello my new employer,it's a new year so why not start off with a new career! would love too startwith something new being that I am a great, fast paced learner with with a leaders drive about myselfIll love my new Beginning to be fast paced also.Heres a little more about myself.Obtain entry level employment that will enhance acquired skills with potential for growth. Ability Summary Able to communicate and interact effectively with individuals of all backgrounds.Able to provide excellent customer service.Able to learn and follow procedures quickly.Able to operate a computer utilizing basic software and internet. Experienced Manager and Keyholder with over 8 years of experience in leadership roles in retail environments. Successful manager of teams up to 35 retail salespeople in large department stores. Fair and predictable leader with employee wellbeing as top priority. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level new position. Ready to help team achieve company goals. Skills

Assistant Manager Experience

Cash Handling

Merchandising

Retail Management

Retail Sales

Sales

People Person

Organizational Skills

Office Experience

Data Entry

Leadership Experience

Bartender Experience

Payroll

Inventory Control

Management

Store Management Experience

Serving Experience

Supervising Experience

Interviewing

Upselling

Front Desk

Time Management

Office Management

Guest Services

Personal Assistant Experience

Security (4 years)

Human Resources

Attention to Detail

Decision-Making

Dependable and Responsible

Work History

Keyholder/Sales Lead 03/2019 - 10/2020

Dollar General – Chattahoochee, FL

Started off as a sales associate then quickly moved up to keyholder supervisor my position was to assist customers cashing them out also making schedules and taking care of my employees. Bartender/Manager 05/2018 - 07/2019

Creek Entertainment Gretna – Gretna, FL

Supervising team members, taking drink orders and serving customers while they play card games. Security Officer 03/2015 - 12/2016

Seven Hills Security Inc – Tallahassee, FL

Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules May operate x-ray and metal detector equipment.

Checked products for quality and identify damaged or expired goods Set oven temperatures and place items into hot ovens for baking Combined measured ingredients in bowls of mixing, blending, or cooking machinery Placed dough in pans, molds, or on sheets and bake in production ovens or on grills Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions

Measured or weigh flour or other ingredients to prepare batters, doughs, fillings, or icings, using scales or graduated containers

Observed color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly. Bakery Supervisor 03/2016 - 07/2016

McDaniels Piggly Wiggly – Sneads, FL

Supervisor of Food and Nutrition Service 04/2015 - 11/2015 Apalachee Correction Institutes – Sneads, FL

Maintained a safe, sanitary work environment, which conforms to all standards and regulations Adhere to safety policies and accident

Assisted in conducting inventory

Ensured proper portion and any special dietary requirements are fulfilled Ensured timely and efficient meal service

Adhered to security policies and procedures

Ensured storage areas are locked at all times

Ensured that all kitchen tools and equipment are returned to their designated secure area Developed sanitation schedule and ensure cooks, inmates, and/or food service workers adhere to the assigned schedule

HSW1, Florida State Hospital – Chattahoochee, FL

Assisted in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families

Assisted clients in identifying and obtaining available benefits and social and community services Assisted social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care. Cashier 07/2013 - 12/2014

McDonald's – Marianna, FL

Provided premier customer service, including greeting them and responding to questions Weighed and scanned products Accepted payment and providing change, when appropriate Handled cash and other tenders accurately Bagged products, when necessary Maintained a neat and clean register area Assisted in other duties, as assigned Education

High school diploma: All 04/2011

Madison falls high school - Cottondale, FL

Additional Information

Authorized to work in the US for any employer

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