Work Experience
QC Color Lab Technician
****@*******.***
https://LINKEDIN.COM/IN/ADITTMER/
Chicago, IL, USA
ADAM DITTMER
QC Color Lab Technician
Champro
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Assisted QC manager negotiate an $85,000 cost dispute resolution by providing data and status reports of rejected submits that were used in product development against company standards, ending with both parties reconciliation allowing for future partnership
Produced 8 detailed Standard Operating Procedure (SOP) documents outlining essential job duties and requirements Assisted the lead colorist in implementing physical and digital organization systems in the color lab, enhancing efficiency and ease of use for the entire QC department
Assisted 7 product managers along the product design process by aligning visions for product, creating timelines and sticking to them, and prioritizing fabric approvals to maximize sales Tracked purchase orders and met with the buyers about urgent fabric lots to prioritize my daily workload Established auditing systems to facilitate the transition from aged to new products, ensuring alignment with current inventory standards
Evaluated avenues for enhancing data entry and analysis protocols, documenting implemented modifications to ensure transparency and facilitate continual improvement
Hosted extended, hands-on training sessions for international suppliers in the Champro color lab, enhancing their understanding of our expectations and our company protocols, generating reports on their performance and submitting back to their companies supervisors
Jan 2024 Present
Claims Support Administrator
Transformco
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Conducted audits, analysis, and research utilizing SAP and internal company databases to rectify information discrepancies in appliance repair claims for Cinch Home Services finance department Utilized comprehensive knowledge of appliance manufacturer parts pricing and labor costs to efficiently process daily queues of claims
Managed ongoing correspondence and collaborated with Client Administrator to ensure smooth workflow Independently processed 800-1200 appliance repair claims daily, achieving profitability targets and consistently meeting monthly goals
Regularly met with the Claims Department to proactively stay updated on workflow process changes and maintain awareness of monthly prioritization requirements
Acquired and applied knowledge of various clients' processes to enhance team support and meet evolving needs Conducted training sessions for new hires, ensuring adherence to company standards and role expectations for team consistency
Nov 2021 May 2023
Merchandise Lead
American Eagle Outfitters
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Demonstrating leadership skills by training Associates in collaboration with the merchandising manager to drive high productivity during overnight merchandise processing and organization while encouraging creativity and entrepreneurial spirits among the team
Provided comprehensive training to five newly hired associates, covering company policies, procedures, and individual job duties
Aug 2015 Jan 2020
Collaborated with the stock lead to process shipments, mark down newly discounted items, and conduct frequent and thorough inventory checks
Partnered closely with the Merchandise Manager to align visions, solve problems, enhance operations, and deliver exceptional customer service
Demonstrated exceptional multitasking and organizational skills in the stockroom, enabling the stock lead to operate efficiently and without clutter
Core Skills
SAP, Problem-Solving, Data Management Team Leadership, Organization, Detail-Oriented, Adaptability, Claims Processing, Microsoft Suite Interdepartmental Collaboration, Data Analysis, Data Processing, Communications, QA/QC Compliance, Inventory Management, Advertising, Vendor Relationship Management, Analytical, Resilient, Powerpoint, ERP,