Operations Manager General

Chad Spates 714-***-****/************@*****.***

Buena Park, CA linkedin.com/in/chad-spates

Logistics Professional

Focused, detail-oriented Operations Manager with 25+ years of proven success and expertise supervising company movement, distribution, storage of supplies and materials, daily operations, and personnel. Plan and monitor inbound and outbound activity, select carriers, and negotiate contracts and rates. Research ideal shipping techniques, routing, carriers, and collaborating with other departments to incorporate logistics with company procedures and operations. I am familiar with all types of transport and storage. Port dray, intermodal, multi-modal, air, FTL, LTL, domestic, international and cross-border. Familiar with east coast and southern terminal and ramp operations.

Core Strengths

Leadership Strategic Planning Facility Configuration & Setup Inventory Control Logistics Management Project Planning

Air Freight FTL/LTL Freight Ocean Freight Inventory and Claim Reconciliation Remote Facilities

Professional Overview

Enso Logistics, Inc. – Fullerton, CA

General Manager July 2024-December 2024

Coordinate move from 2 facilities to single location

Consult on new warehouse rack system layout.

Company health review and workflow assignments.

FMCSA and DMV compliance schedule and procedures.

Prospective customer discovery sheet.

OTI/NVOCC application.

STA training to make facility LAX agent for existing IAC.

Customer onboarding SOP.

Hire facility operations and admin staff.

Top Drawer Merch – Montebello, CA

Operations Manager February 2024-June 2024

Manage wind down of fulfilment warehouse.

Liquidation of warehouse assets.

Facilitate relocation of inventory to third party fulfillment provider.

Coordinate FTL carriers to move 20,000 SKUs.

Create manifest sheets and export CSV files for batch import of inventory.

Assist new 3PL identifying and setting up SKUs for picking.

Liaison between 3PL and TDM during implementation.

Manage problem boards using Monday.com during transition.

Set up a temporary satellite warehouse for rework during transition.

Accelerated Global Solutions – Compton, CA

Senior Operations Manager, LAX April 2023-January 2023

Manage a team of 100 international transportation personnel through 8 managers across 2 shifts.

Developed import/export receiving and shipping process.

Reduced processing costs through training and asset reassignment in 50,000sq.ft. facility.

Seized the opportunity to affect cost per kilogram decreased from $.08 to $.05.

Improved process KPI 12%.

Participate in team onboard and training.

CBP Bond Compliance.

CCSF set-up and implementation.

Work with City and Building Owner on upgrades/improvements.

Next Trucking Inc – Long Beach, CA June 2022 – March 2023

Senior Manager (Yards)

Reorganized 7.5-acre container/trailer yard to maximize utilization (+10%).

Coordinated truck and equipment movement with 6 vendor yards utilizing over 1200 units,

Facility research, procurement, and management.

12 Direct reports consisting of supervisors and operators.

Executed monthly department financial review and provided annual budget projection.

Assessed utilized capacity versus projected need per company and customer requirements.

Facilitated weekly department health review and workflow assignments.

Setup yard and equipment status audit procedures following company requirements.

Provided customer onboarding per SOP.

Mentored and coached employees to develop a high-performing team.

Ventura Transfer Company – Ventura, CA February 2020 – May 2022

Depot Operations Supervisor

Directed, optimized, and coordinated the entire order cycle of a 12-acre Depot Operation.

Direct the operations and M&R and procurement of equipment capable of handling up to 150K pounds.

Coordinate storage of up to 1,000 ISO-tainers.

Schedule testing and repairs and coordinating equipment maintenance.

Executed monthly department financial review and provided annual budget projection.

Facilitated weekly department health review and workflow assignments.

Performed yard and equipment status audit procedures following company requirements.

Provided customer onboarding per SOP.

Mentored and coached employees to develop a high-performing team.

WN Shipping USA – Los Angeles, CA January 2014 – February 2020

Station Manager LAX

Responsible for all aspects of LAX operations and JFK distribution activity.

Directly lead a team of managers and supervisors overseeing up to 60 team members.

Provided Fleet management (full-service lease and company-owned vehicles) Services.

Researched domestic and international service provider sites and assessed performance capability.

Negotiated site contracts, leases, and transport rates.

Facilitated bonded warehouse design, setup, and implementation and executed fulfillment center and system setup.

Developed procedures and protocols following company requirements.

Completed KPI and SLA reporting.

PCI Logistics, Inc. – Long Beach, CA March 2006 – October 2013

Operations Manager

Responsible for day-to-day warehouse, import, and export operations.

Managed fluctuating staff reaching over forty reports.

Implemented and standardized warehouse processes and procedures and maintained/updated all systems.

Responsible for export load planning, import scheduling, and acquiring materials to meet ISO standards.

Implemented new load standards to maximize capacity.

Research and resolve all claims and OS&D notifications and payment processing over analog and digital phone lines (dial-up).

Education & Certifications

Global Logistics Certificate Lean Foundations Driver Drug and Alcohol Test Program Hazardous Material Handling

Transportation Security Administration (TSA) Trained Transportation Worker Identification Credential (TWIC)

Knowledge Skills & Abilities

Enterprise Resource Planning (ERP) Electronic Data Interchange (EDI) Advanced Shipping Notification (ASN)

Yard Management System (YMS) Warehouse Management System (WMS) Cargo Management System (CMS) CargoWise Microsoft Office Suite Google Suite

Industry Lines

Import/Export Distribution Third Party Logistics Transportation Warehousing Drayage Port Operations

Notable Career Highlights

Scouted, negotiated terms, designed, and set up a 7.5-acre yard in Southern California within eight miles of the LA/LB harbor.

Scouted, negotiated terms, designed, and set up a 3-acre yard in OAK Howard Terminal area.

Acquired/set up IAC (Indirect Air Carrier) CFS station, sort, and fulfillment facility near LAX including infrastructure.

Created inventory, and automated location/asset type mismatch reconciliation reducing lost revenue.

Collaborated with plans to expand into port markets in Oakland, Houston, Savannah, Charleston, NY/NJ, and Baltimore.

Customs-Trade Partnership Against Terrorism C-TPAT certification and HAZMAT program.

Created chassis and truck reposition program, including chassis stack and secure training.

Implement WMS, TMS systems.

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