Customer Service Pharmacy Technician

Mary Metzger 937-***-**** ***********@*****.***

Administration and Accounting Specialist

Providing meaningful administrative support and assistance, along with continuing to utilize an extensive background in Finance/Accounting, Business Management, and Customer Service. Also experienced in warehouse and production duties. Ability to multitask within a high-workload environment.

FRIENDSHIP VILLAGE SENIOR LIVING CARE

Receptionist/Accounting 2023 – 2023

Managed front desk duties. Addressed inquiries, prepared work orders, scheduled transportation requests. Performed a variety of administrative tasks.

Assisted with accurate accounting transactions for business funds and reconciled accounting discrepancies.

TAYLOR CORPORATION

AP/AR Representative II 2020 – 2021

Responsible for initiating communications with delinquent customers to collect payments and resolve outstanding account issues, utilizing standard collection concepts, practices, and procedures.

Maintained accuracy, integrity, and completion of accounts receivable portfolio.

TERADATA

Accounting Specialist – General Ledger Senior Analyst (U.S. and Canada operations) 2015 – 2019

Processed journal entry and accrual requests, business and financial transaction results for various business units, and month-end allocations. Ran translation, revaluations, and extracted into financial reporting systems. Maintained Cash Management functions with Treasury.

Evaluated and resolved account issues. Reconciled 125+ account balance sheets monthly.

Sales Support Analyst 2011 – 2015

Customer Order Management Specialist 2009 – 2011

Collaborated in the development, design, and implementation of a Sales Support role for a newly acquired software company.

Ensured order documentation complied with system configurations, customer orders and billings met business requirements. Certified order transactions were executed in compliance with CFAP policies and SOX guidelines.

ACCENTURE

General Ledger Accounting Analyst 2007 – 2009

Accounting Analyst II, Inventory and Revenue Accounting 2004 – 2007

Managed balance sheet accounts for U.S. and Canada businesses, which included deferred revenue, cost accruals, and unearned discounts.

Processed monthly revenue/cost voucher requests from planning analysts, as well as provided balance sheet analyses to cross-functional compensation departments and business units. Assisted in the completion of SOX documentation.

NCR CORPORATION

Fulfillment Specialist 1991 – 2004

Managed customer order fulfillment and was an associate buyer for third-party procurement.

Scheduled deliveries and invoices following revenue recognition guidelines.

Professional recognition and awards from Teradata, Accenture, and NCR

Sinclair Community College – Business Management

MM

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