Scrum Master Front Desk
Resume:
BOAMA OSEI-OWUSU
**********@*****.***
Skills
Strong understanding of PMP cycle
Proficiency in Scrum master framework
Implementation of Auditing frameworks
Strong Understanding of PMS
Professional Work Experience
National Health Insurance Service, Kumasi, Ghana
February 2009 – September 2019.
Assistant Accountant
Liaison between stakeholders and external auditors
Led risk assessments and audits with limited supervision from management
Managed various control frameworks within Auditing framework
Facilitate monthly risk meetings to analyze key risks and corresponding controls
Collaborate with IT to publish security policies and procedures to support internal and external audit controls
Manage the update and review of accounting policies and procedures for annual audits
Subject matter expert in all areas that impact inventory on financial reports.
Facilitate the development, documentation, and improvement of processes and procedures to drive financial discipline across the company
Holiday Inn Express, Manhattan, New York
September 2022
Front Desk Supervisor
Communicate with incoming staff and management by logging pertinent information in the pass on log.
Prepare daily deposits, comparing deposited monies to funds reported at desk, and follow up on any discrepancies
Ensure accuracy in answering questions that GSRs may have.
Effectively manage and cover any call-off shift per proper chain of command.
Monitor room availability and offer AGM and GM assistance in yield management and restrictions.
Periodically led a thorough knowledge of emergency and security procedures training.
Adequately complete weekly front desk scheduling based on forecasted occupancy.
Liaison between reservations and front office staff with other departments (e.g. housekeeping). Education
Institute of Commercial Management Class of 2004
Diploma in Accounting
Atlantic International University Class of 2009
BA Accounting
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