Customer Service Accounts Payable

Chanta’e Posey

************@*****.*** 757-***-**** Aubrey, TX

SUMMARY

Detail-oriented professional with 10 years of experience in finance and customer service roles, seeking a position as a Posey. Skilled in invoice processing, account reconciliation, and providing exceptional customer service. Proficient in QuickBooks and adept at maintaining accurate financial records and handling sensitive information confidentially. WORK EXPERIENCE

Jefferson Science Associates

Travel Accounting Assistant May 2022 - Jun 2024

• Managed the internal travel email account, maintaining consistent and accurate communication with lab community members.

• Validated daily airfare reports to identify and report discrepancies, ensuring financial accuracy and compliance.

• Processed domestic non-conference expense reports, ensuring all transactions were supported with proper documentation and delivered high-quality customer service. Old Dominion University

Accounts Payable Specialist Mar 2018 - May 2022

• Managed the full cycle of accounts payable processes at Old Dominion University, including invoice processing, payment disbursement, and vendor communication, ensuring accurate and timely financial operations. Salem Enterprise Solutions (Temporary Staffing Agency) Beneficiary Services Representative Mar 2017 - Mar 2018

• Responded to inbound phone calls, efficiently processing customer inquiries and requests into relevant systems while maintaining confidentiality of sensitive information.

• Delivered key healthcare information to facilities, doctors, and members, including coverage effective dates and medical benefits.

Hydraulic Service

Bookkeeping Assistant May 2016 - Jan 2017

• Managed invoice verification and tracking, ensuring accurate accounts payable and receivable using Excel.

• Performed regular bank reconciliations and maintained administrative records with a high degree of accuracy. The Law Offices of Steve C. Taylor

Accounting Assistant Jan 2013 - Mar 2015

• Managed full-cycle accounts payable and receivable, ensuring accuracy in invoicing, payment processing, and financial record-keeping.

• Reconciled five bank accounts and scrutinized outstanding debts, aligning purchase orders with invoices and terms of payment for streamlined financial operations.

• Facilitated customer and vendor relationship management, contributing to the maintenance of current partnerships and the development of new connections. EDUCATION

Tidewater Community College

Associate of Arts, General Education

2014

Strayer University

Bachelor of Business Administration, Medical Administration 2022

CERTIFICATIONS

Sigma Cum Lambda

Strayer University President’s Award 2020 and 2021 SKILLS

Travel Authorization System • Concur Travel System • Costpoint • QuickBooks • MIP and Fundware Accounting Systems • Yardi Systems • MS Office Word • Excel • Outlook • Typing Speed: 55 Words Per Minute

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