Administrative Assistant Data Entry
Resume:
ALNEESAH
OATES
*****************@*****.**
m
Orangeburg,SC29115De
PROFESSIONAL SUMMARY me
Dynamic Administrative Assistant with proven expertise in customer relations and Microsoft Excel, honed at Elliott's Residential Care Home. Excelled in maintaining confidentiality and enhancing office efficiency, achievinga significant improvement in document organization. Known for exceptional communication skills and a resourceful approach to problem-solving, consistently fostering professional relationships and improving customer satisfaction.
SKILLS
Microsoft Word
Microsoft Excel
Customer and client relations
Filing
Schedulingand calendar
management
Professional and mature
Deadline-oriented
Microsoft PowerPoint
Multi-line phone proficiency
Resourceful
Documentation and control
Attendance record management
Vper
Training and coaching
Program files maintenance
EDUCATION
Post University
Waterbury, CT
Associate Of Applied Science: Legal
Studies
myper
WORK HISTORY
Elliott's Residential Care Home - Administrative Assistant 2432Lansdowne Rd Bowman, SC29018 10/2018 - 12/2023 Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adheringto strict privacy policies and implementing securefiling systems. Delivered excellent customer service throughprompt responses to client inquiries, addressingconcernseffectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information. Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Promoted a positive work environmentthrougheffective communication skills and fostering professional relationships among colleagues.
Enhanced office environment,organizing spaces for better workflow and employee comfort.
Exxon Mobile - Cashier
5323 Vance Rd Bowman, SC 29018 12/2018-12/2020
Greeted customers entering store and responded promptlyto Customer needs.
Welcomed customers and helped determinetheir needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check,and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business. Maintaineda balanced cash rawer, ensuringaccurate accountingat the end of each shift.
Helped customers complete purchases,locate items, and join reward programs.
Restocked and organized merchandise in front lanes. Assisted customers with returns, refunds and resolving transaction issues.
Counted moneyin cash drawers at beginning and end of shifts to maintainaccuracy.
Stocked,tagged and displayed merchandise as required. Answered questions about store policies and addressed customer Concerns.
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