Customer Service Medicare Advantage
Resume:
Cosette Burke 501-***-**** *********@*****.***
PROFESSIONAL EXPERIENCE
Premium Choice Insurance Services
Enrolling customers in Medicare Advantage plans.
Teleperformance – Customer Service
Enrolled customers in Medicare Advantage plans during Annual Enrollment Period. This was a temporary position from October – December.
2021-2022
Unemployed
Covid Issues
2019 - 2021
Resource Realty, Little Rock, AR – Principal Broker
Brokered a team of 14 Realtors, overseeing contract negotiations and selling residential, commercial and luxury properties.
2016 – 2019
Keller Williams Realty, Little Rock, AR – Realtor
Sold residential and commercial real estate.
2014 – 2016
Keller Williams Realty, Little Rock, AR– On-boarding Manager
Introduced new hire Realtors to the company web training and provided orientation into the KW system. Filed all legal documents required by the state insuring a smooth transition.
2006 – 2013
Regions Insurance – Commercial Property and Casualty Insurance Account Manager
Serviced commercial clients in P & C Risk Management
1982 – 1998
American Airlines – International Flight Attendant
Assisted passengers assuring a safe and happy flight.
EDUCATION and Licenses
Appointed with Humana, Aetna, Cigna, United Healthcare, Anthem and Wellcare
AHIP Certified
State of Arkansas Life Insurance License – 2024
State of Arkansas Health Insurance License – 2024
State of Arkansas Property & Casualty Insurance License – 2006
University of Central Arkansas – Education major – 1973-1976
SKILLS – Technology: Apple, PC, Microsoft Office Suite, Google Suite, Zoom, Social Media Management (Facebook, Instagram and LinkedIn). Communication: Fluent English, Public Speaking, Dialog Facilitation, Conflict Resolution. Administration: Data Collection/ Analysis, Program Planning, Team Management,.
INTERESTS – Community engagement and social entrepreneurship
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