Mental Health Program Manager
Resume:
Hermelinda Cantu
McAllen, TX *****
***************@*****.***
Summary
Ambitious School Counselor focused on supporting students in accomplishing personal and academic success. Gifted in counseling, student advocacy and preventive education to meet the goals and objectives of the counseling program. Delicate in handling issues involving cultural and socioeconomic differences.
Certified professional bringing strong organizational, team, and student-group leadership talents. Proficient program manager with key strengths in planning and integration.
Accomplished School Counselor with several years of experience advising students on academic, mental health, and social issues. Additional expertise in counseling students on career paths and higher education options.
Student-focused counselor and advisor with strong background in student support and crisis intervention. Drives student success by partnering closely with administrators, teachers and guardians on diverse initiatives. Background in one-on-one assistance and group instruction.
Accomplished professional devoted to students' needs. Focused on helping students manage and overcome personal, social, and behavioral problems negatively impacting wellbeing or academic success. Goes above and beyond every year to enhance student experiences and help each reach full potential.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Skills
Mental health assessments
Suicide Prevention
Conflict Resolution
Therapy and counseling
Special Education
Listening actively
Conflict Mediation
Experience
July 2007 - June 2024
La Joya ISD - La Joya, TX
School Counselor
Assisted with the development of IEPs for special education students.
Provided individual and group counseling sessions to students in order to discuss academic, social and emotional issues.
Collaborated with teachers to develop strategies for improving student performance in the classroom.
Implemented behavior modification techniques aimed at increasing positive behaviors among students.
Monitored attendance records and identified patterns of absenteeism that may indicate underlying issues requiring attention.
Served as a liaison between schools, families, agencies and other stakeholders involved in providing appropriate supports for students.
Participated in school-wide initiatives focused on promoting a safe and welcoming environment for all learners.
Consulted with administrators to create policies addressing student behavior concerns or disciplinary actions.
Assisted families in understanding resources available within the community to address their needs.
Organized extracurricular activities designed to promote self-esteem, team building skills and healthy relationships between peers.
Created referral networks with outside mental health professionals for additional support services when needed.
Performed outreach activities within the school community to increase awareness about available counseling services.
Coordinated crisis interventions for students facing difficult life situations.
Maintained accurate documentation of student interactions including assessments, referrals, progress notes and treatment plans.
Developed individualized learning plans for students with special educational needs.
Organized workshops and seminars for parents on topics such as bullying, anxiety, stress management and college readiness.
Advocated for students' needs and rights within the school system, working to remove barriers to their success.
Coordinated with external agencies to refer students for additional support services, such as mental health counseling or tutoring.
Consulted with families and staff to discuss strategies necessary for improved student social and academic performance.
Engaged in continuous professional development to stay informed about best practices and emerging issues in school counseling.
Promoted parent and teacher partnerships and communications to support students educational goals.
August 2001 - June 2007
La Joya ISD - La Joya, Texas
Bilingual Teacher
Provided and plan engaging bilingual lessons for diverse student needs.
Attended professional development workshops related to bilingual education best practices.
Advised parents about educational resources available for bilingual children.
Created a supportive classroom environment that encouraged students to take risks with the language.
Participated in school events such as Open House nights or Parent-Teacher Conferences.
June 2000 - July 2001
Wal-Mart Supercenter - Mission, Texas
Assistant Manager
Resolved conflicts between team members in an effective manner.
Created reports on sales trends, inventory levels, and financial data.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
January 1995 - May 2000
La Joya ISD - La Joya, TX
Substitute Teacher, K-Eighth Grade
Facilitated small group instruction to meet the needs of individual learners.
Maintained a safe and respectful learning environment for all students.
Provided engaging lessons for diverse students and created an inviting classroom atmosphere.
Education and Training
December 2006
The University of Texas Rio Grande Valley Edinburg, TX
MBA Guidance & Counseling
May 2001
The University of Texas Rio Grande Valley Edinburg, TX
BBA Business Administration And Management
May 1994
La Joya High School La Joya, TX
High School Diploma
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