Customer Service Food
Resume:
Drury York
La Grange, TX
**********@*****.***
Professional Summary
Hardworking and detail-oriented server, bartender, and cleaning technician with 12 years of experience in customer service, food service, and cleaning. Proficient in using POS systems, handling cash and credit transactions, and maintaining a clean and organized work environment. Possess a strong background in hospitality and restaurant management, with experience in managing shifts, scheduling, and supervising staff. Skilled in food preparation, kitchen management, and customer service. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Server/Bartender
Del Rio Country Club-Modesto, CA
October 2020 to May 2023
• Serving food and beverages
• Serving and making alcoholic beverages
• Customer service
• Shift work
• Taking orders from patrons
• Teamwork
• Billing including audit
Professional Cleaning Technician
Black diamond-Escalon, CA
February 2022 to January 2023
• Performed thorough cleaning and sanitization of residential and commercial spaces, ensuring a safe and healthy environment for clients
• Utilized industry-specific cleaning equipment and products to effectively remove dirt, stains, and odors from various surfaces
• Implemented efficient cleaning techniques to maximize productivity while maintaining high-quality standards
Front Desk Clerk
Embassy Suites by Hilton-Winnemucca, NV
January 2019 to January 2021
• Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
• Maintained an organized front desk area, including managing guest reservations, handling mail and packages, and coordinating with housekeeping for room availability
• Assisted guests with special requests or accommodations, resolving any issues promptly to ensure guest satisfaction
• Processed guest payments accurately using the hotel's computerized system while maintaining strict confidentiality of personal information
Server
Pho Sai Gon LLC-Moses Lake, WA
January 2016 to October 2019
1. Serving patrons Is customer service
2. P o s system
3. Taking Food and beverage orders
4. Handling payment
5. Customer service
6. Proper food handling
7. Keeping work area clean and germ-free.
Bartender and Server/asst. Manager
Rosalinda's-Modesto, CA
March 2008 to January 2015
Serving alcoholic beverages
Mixology
Serving
Billing
Everything it took to run entire establishment without assistance Stocking
Auditing
Scheduling
Education
Associate's degree in Geology
UNR - Reno, NV
September 2003 to May 2005
High school graduate in General Studies
Carlin High School - Carlin, NV
August 1999 to June 2002
Skills
• Food Handling
• Serving Experience
• POS
• Cooking
• Bartending
• Restaurant Experience
• Food Safety
• Food Preparation
• Banquet Experience
• Catering
• Upselling
• Host/Hostess
• Kitchen Management Experience
• Microsoft Office
• ArcGIS
• GIS
• Communication skills
• Customer service
• Leadership
• Sales
• Serving
• Cash handling
• Food handling
• Cash register
• Restaurant experience
• Barista experience
• Supervising experience
• Kitchen management
• Quality control
• Food service
• Busser
• Time Management
• Coffee Experience
• Public Speaking
• Cleaning Experience
• Pricing
• Laboratory Experience
• Shift Management
• Microsoft Word
• Microsoft Powerpoint
• Commercial Cleaning
Certifications and Licenses
Driver's License
Food Handler Certification
January 2024 to January 2026
TABC Certification
January 2024 to Present
Bartender License
MAST Permit
Assessments
Customer service fit — Proficient
October 2023
Measures the traits that are important for success for customer service roles Full results: Proficient
Cleaner fit — Proficient
October 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Bartending — Proficient
October 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Work style: Reliability — Proficient
October 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Proficient
October 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Bartending — Proficient
October 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Food safety — Proficient
October 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I would like to mention that I have no other obligations besides work and I'm available all days and all hours.
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