Customer Service Food Preparation

Robi Alam

Chicago, IL *****

Mobile: 773-***-****

Email: **********@*****.***

PROFESSIONAL SUMMARY

Dynamic and customer-focused professional with experience in both retail and restaurant settings. Skilled in providing excellent customer service, managing inventory, and ensuring a high standard of food preparation and presentation. Proven ability to multitask, work efficiently in fast-paced environments, and collaborate with teams to deliver outstanding service. Adept at handling customer inquiries, processing sales, and maintaining a clean and organized workspace. Committed to improving operational efficiency and enhancing customer satisfaction.

CORE COMPETENCIES

Food Preparation and Presentation Customer Service and Engagement

Customer Service Excellence Inventory Management

Team Collaboration Product Knowledge

Multitasking and Time Management Cash Handling and Point-of-Sale Systems

Cleanliness and Sanitation Standards

Fast-Paced Environment Adaptability

Attention to Detail

Problem-Solving Skills

EDUCATION

Mather High School– Chicago, IL Currently Enrolled

PROFESSIONAL WORK EXPERIENCE

Shailha Retail Store – Malaysia. 2021 to 2023

Full time: Store Associate

Greeted store patrons upon arrival and provided excellent customer service

Ensured accurate inventory was ordered and stock was replenished

Utilized computer system for online recording, ordering, and managing online sales

Received and processed shipments accurately and with efficiency

Worked collaboratively with kitchen staff and other team members to ensure smooth service during peak hours.

Bawarchi Restaurant

Chicago, IL. ( February 2024 to August 2023 )

Prepared and cooked meals, ensuring quality and accuracy.

Served food to customers with a focus on excellent service.

Maintained cleanliness and organization in both kitchen and dining areas.

Worked effectively with team members during busy hours.

Ensured customer satisfaction by addressing their needs promptly.

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