Custodial Worker Food Service

Matthew Williams

CUSTODIAL * RETIAL * FOOD SERVICE

EXPERIENCE

Custodial

September 2017- October 2018: Custodial Worker, Socioto

June 2015- August 2017: Custodial Worker, Goodwill

September 2009- May 2015: Custodial Worker, The Ohio State University

Thoroughly clean and sanitize guest rooms and bathrooms, including changing linens, making beds, and replenishing amenities. Maintain the cleanliness of common areas, such as lobbies, hallways, and elevators, ensuring a welcoming atmosphere for guests. Empty trash bins and dispose of waste materials in a hygienic manner. Vacuum, sweep, mop, and wax floors as needed to maintain a polished and safe environment. Clean and maintain windows to ensure a clear and streak-free view. Keep public restrooms clean and well-stocked with essentials, and ensure they meet sanitation standards. Monitor and replenish cleaning supplies, toiletries, and linens as necessary to ensure guests' comfort. Identify and report any maintenance or repair needs to appropriate staff to ensure the facility's safety and functionality. Maintain the appearance of the hotel's exterior, including picking up litter, clearing walkways, and assisting with landscaping tasks. Provide exceptional customer service by responding to guest requests and inquiries in a professional and courteous manner. Follow safety procedures and guidelines to ensure a secure work environment for both staff and guests. Work closely with colleagues to coordinate cleaning schedules and ensure efficient operations.

Food Service

March 2006- October 2008: Busser, Bravo

Set up dining tables with clean utensils, plates, glassware, and napkins before guests arrive. Quickly and discreetly clear and reset tables after guests finish their meals, ensuring a clean and inviting dining environment. Collect used dishes, glassware, and silverware, and transport them to the kitchen for washing. Support servers by delivering food to tables, refilling water and beverages, and addressing any guest requests promptly. Keep bussing stations organized and well-stocked with clean dishes, glassware, and utensils for efficient service. Wipe down and sanitize tables, chairs, and high-touch surfaces to maintain a clean and safe dining area. Assist kitchen staff with basic food preparation tasks, such as cutting and garnishing. Work closely with the restaurant staff to ensure a smooth and coordinated dining experience for guests. Interact with guests in a friendly and courteous manner, addressing their needs and providing a positive dining experience. Occasionally assist with processing payments and managing cash or credit card transactions at the end of meals. Adhere to health and safety guidelines, including proper food handling and sanitation practices.

Navy

May 1999-December 2007: Quatermaster 3rd

Maintain and update navigational charts, maps, and publications, ensuring they are accurate and up to date for safe navigation. Plot the ship's course and position on charts, and monitor its progress during a voyage, making adjustments as necessary. Operate various navigational instruments, such as GPS, radar, and sonar, to determine the ship's position and avoid hazards. Stand watch on the ship's bridge, keeping a lookout for other vessels, navigational hazards, and changes in weather conditions. Keep detailed records of the ship's movements, courses, speeds, and any navigational incidents or observations. Ensure compliance with maritime regulations and procedures, including international navigation rules and Navy directives.

Retail

September 1995-May 1999: Level 1, Target

Provide exceptional customer service by assisting shoppers with their inquiries, helping them locate products, and offering recommendations. Restock shelves, racks, and displays with merchandise, ensuring products are well-organized and readily available to customers. Operate cash registers, process sales transactions, handle payments, and provide accurate change to customers. Assist with general store maintenance, including cleaning, organizing, and restocking cleaning supplies.

EDUCATION

May 2006

Bachelor of Arts: Art History: University of Toledo

********@*****.*** 614-***-**** 4515 East Broad St

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