Customer Service Bartending Serving Cocktail Service
Resume:
HOPE TANJA BOWMAN
CONTACT Profile
******.***@*****.***
Results-driven hospitality and administrative professional with extensive experience in high-energy restaurant environments and office administration. Demonstrates a strong ability to handle complex tasks, from managing bar operations and providing exceptional customer service to overseeing administrative duties and client relations. Highly skilled in inventory management, money handling, and team leadership. Adept at multitasking, problem- solving, and maintaining organized workflows. Committed to delivering superior service and continuously seeking opportunities for professional growth.
SKILLS EXPERIENCE
Expertise in restaurant operations
and customer service
Strong money handling and
financial responsibility
Effective leadership and team
management
Excellent organizational and
multitasking abilities
Quick learner with a proactive
approach to problem-solving
Ability to work well both
independently and as part of a
team
Bar Masters LLC Mobile Bartending Central Valley, CA Bartender
June 2022 – Present
Deliver high-quality mobile bartending services for various events and functions.
Customize beverage menus to meet client preferences and event themes.
Manage bar setup, service, and cleanup, ensuring a seamless experience for clients.
Provide exceptional customer service and maintain a professional demeanor in diverse settings.
Stacked Bar & Grill Visalia, CA
Bartender
August 2023 – June 2024
Provided high-quality beverage service in a fast-paced environment.
Maintained cleanliness and organization of the bar area. Engaged with customers to ensure a memorable experience. The Vintage Press Restaurant Visalia, CA
Server/Lead Bartender/Bar Manager
August 2019 – July 2023
Managed daily bar operations, including inventory control, staff supervision, and customer service.
Led and trained bar staff to ensure adherence to service standards and efficient operation.
Developed and implemented creative drink menus and promotions to boost sales.
EDUCATION
Milan Institute Clovis, CA
Esthetician
College of the Sequoias Visalia, CA
AS-T Biology
Handled complex drink orders and resolved customer issues promptly, enhancing guest satisfaction.
Fugazzis Tulare, CA
Server/Lead Bartender/Bar Manager
November 2017 – August 2019
Oversaw bar operations, including inventory management, staff training, and scheduling.
Enhanced the guest experience through exceptional service and effective problem-solving.
Implemented new bar procedures and managed staff to improve efficiency and service quality.
Coordinated with the kitchen and service team to ensure smooth and efficient operations.
Maven Skin & Beauty Visalia, CA
Administration Associate
August 2022 – February 2023
Assisted with administrative tasks and customer service. Managed appointment scheduling and maintained client records. Supported daily office operations and client interactions. Buffalo Wild Wings Visalia, CA
Server/Bartender
December 2013 – November 2017
Provided outstanding service to customers in a high-volume setting. Mixed and served beverages, managed tabs, and ensured customer satisfaction.
Collaborated with team members to maintain a positive work environment.
Hollister Co. Visalia, CA
Inventory Stock Team Member
October 2012 – November 2013
Managed inventory and restocked shelves.
Assisted with visual merchandising and store organization. Provided excellent customer service and support.
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