Los Angeles Customer Service

Experience

SNAP store survey specialist

Manhattan Strategy Group (SNAP Project) • Inland Empire, CA 04/2023 - Present

Conduct unannounced visits at stores participating or applying for SNAP. Responsabilities include obtaining accurate survey question information, inventory of food, creating and accurate sketch and taking fifty clear and descriptive photos. All information including a self created electronic sketch to help give complete information to the USDA in a determination in SNAP program.

Area Sales Manager

Robinsons May Department Stores • West Los Angeles, CA 07/1998 - 04/2002

Growing department sales, develope staff, conduct department inventory, maintaining current add set, merchandising according to current planogram and maintaining stock levels on soft lines home. Senior manager, store assistant manager

Bed Bath & Beyond • West Los Angeles, CA

06/1994 - 06/1998

All store functions. Personally assigned to head the annual store inventory, personally asked to roll out Bed Bath & Beyond University program to the entire store. Functions in store included hiring and staff developement, all cash functions, front end functions, merchandiding without plannogram and ordering and inventory control. Management expected to personally provide great customer service using excellant selling skills. Skills

Staff Development, Customer service, Merchandising, Time management, Microsoft word, Leadership, Communication skills

Education

political science, women’s leadership

Mt St Mary’s College • West Los Angeles, CA

06/1988

Was asked to be one of the first women to obtain a minor in "women's leadership". Janelle Leslie

**********@*****.*** / 951-***-**** / Moreno Valley, CA

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