Information Technology Infrastructure Manager

CURRICULUM VITAE ****

NAME AND DATE OF BIRTH Godfrey Everton Walker

February 17, 1962

DEPARTMENT/UNIT/SECTION Mona Library

Systems Unit

POSITION Infrastructure Manager

ALEPH Administrator

Supervisor

GENERAL AREA OF SPECIALIZATION

Network/Computer Infrastructure Management

Management of the Library’s Integrated System

Supervision of Computer Technicians

Staff representation in Union related matters

QUALIFICATION & GRANTING INSTITUTION

2024 Certificate in Oracle Database 19c Administration

2008 Master in Library and Information Studies (MLIS) - UWI, Mona

1995 Bachelor of Science (BSc.) Computer Studies - UWI, Mona

1980 Diploma in Teacher Education – Electrical Installation/Electronics – University of

Technology

WORK RECORD AT UWI

2012 - Present : Administration of the Library Integrated System (ALEPH)

Information Communication Technology (ICT)-(Infrastructure

Manager).

Responsibilities included:

Preparation of budget for the purchasing of computer infrastructure

Ensuring that the ICT service and resources are at optimal levels on a consistent basis

Supervision of Computer Technicians and provided leadership and co-ordination in the provision of ICT support for Staff and Students throughout the library system

Liaising with our Overseas supplier for software upgrades and resolution of printing issues via conferences and conference calls

Generating weekly transaction reports from the Pharos printing system and submitting such to the Library’s Account Department

Application of expertise in matters relating to Windows Operating Services, File Servers and Microsoft products

Configured and manage barcode labels system.

Liaising with suppliers contacting and doing follow-ups with suppliers ICT resources.

2001-2012 Information Technology Officer (1)

Main Responsibilities

Administration of the local area network in all three branches of the

University library

Installing, configuring and maintaining the servers, workstations and peripherals on the LAN

Resolution of systems and network problems on the LAN, including liaising with the Mona Information Technology network engineers

Resolution of printing issues in all of the branches.

OTHER WORK EXPERIENCE

1999- 2000 Alcoa Minerals of Jamaica (JAMALCO) - Contractor

Main Responsibilities

Member of Y2K Team

Assisted MIS Department in giving Technical Support to

users of Windows NT 3.5 and 4.0

Design Computer Graphic Screen for the Power House.

1997-1998 Business Technology Systems – Cabling Supervisor

Main Responsibilities

Installation and maintenance of structured cabling

Trouble-shoot and repair system units and monitors

Installation of UPS

Analysis of network hardware requirements

Supervise staff

1995-1997 Fiscal Services (EDP) Ltd.- Computer Engineer

Main Responsibilities

Network Maintenance and Installation, VAX, VMS

UNIX operating systems and Novell NetWare

Installation of Microsoft Office and upgrading of versions of DOS

Repair of monitors and installation and configuration of Network Cards.

1987-1990 Dinthill Technical High School

Promoted to Head of Engineering Department

Main Responsibilities

Modularization of courses and developing schedules

Management of Department

1983-1990 Dinthill Technical High School

Teacher - Electronics and Electrical Installation

Team member in the creation of the CXC Technical and

Vocational Syllabuses for Secondary Level Education in

the Region

CONTRIBUTIONS TO DEPARTMENT

2022 Prepared manual entitled “Resolving ALEPH Issues”

2021 Prepared Disaster Preparedness document for Systems Unit

2021 Prepared document for the Remote Control of Staff Computers

2019 Mona Library Strategic Plan 2017-2022 Construction/Repurposing of a

new lab. Advisor in Network and other IT Infrastructure requirements

2018 Caribbean Digital Centre of Excellence and Conservation Lab

Team Member

2018 Transformation of ICT in Mona Libraries

Analyze and make recommendations to meet the ICT needs of the

Libraries.

2018 Made significant impact in the pursuit of implementing Mobile printing

in the Libraries.

2017 Shared researched knowledge with Systems Staff in solving user accounts

issues.

2016 Planned and implemented a strategic approach to the utilization of the old

and failing network switches which prevented a prolonged disruption in

the library system

2015 Major upgrade of Library Printing System

2015 Prepared document for the training of interns

2014 Evaluated and implemented antivirus software to

reduce the virus problem in the Libraries.

2014 Prepared and submitted document to the

Acquisitions Department for the upgrade of the JAWS

software system

2012 Solved the installation problem of Archivist Toolkit

Database on staff computers in the West Indies and Special

Collections Section of the Library

2001-Present Use skills in Electronic/Electrical/Computer repair to help

the library offer a better quality of service to its customers

2001- Present Use initiative in building patch cables instead of purchasing

them. This continues to be a real cost saving measure for the

Library

EXTRA DEPARTMENTAL UWI SERVICE

2022 Co-Chair :Draft Framework for Assessment and Promotion of Librarian

Committee.

2016 – Present Library’s West Indies Group of University Teachers

(WIGUT) Representative

2010 – 2015 Library’s West Indies Group of University Teachers

(WIGUT) Representative

MEMBERSHIP IN PROFESSIONAL ORGANIZATIONS

2017 - Present Members Committee

West Indies Group of University Teachers (WIGUT)

2023- Present Pensions Committee

West Indies Group of University Teachers (WIGUT)

2019 Jamaica Computer Society

CONFERENCE PRESENTATION

Walker, Godfrey . Pharos Upgrade 7.2 to 9.0:

THE UWI-MONA Experience. Pharos Regional User

Conference, 2016

PAPER PRESENTED AT WORKSHOP AND TRAINING SESSION

2022 Training of Library Staff in the management of the web based Kayako portal.

2016 Walker, G. 2016. “Library Consortium:the case of the UWI Libraries.” Paper presented at Scientific and Technical Information Network (STIN) Seminar, November 2016.

Online Conferences Attended

2022 CLARIVATE: Managing Research Credit in a Collaborative World

2022 ELUNA: Integrations and Innovations

2021 D-Tech: Data Security: Safe practices for the ever changing Technological Landscape

2020 iTech: Digital Transformation: Strategies for a changing City

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