General Manager Personal Assistant

SREEDEVI RAJAN

DOHA, QATAR

TEL: +974-********

Email: *********@*****.***

Objective

To contribute effectively as a key member of a results-oriented professional team within an organization that fosters a collaborative and growth-oriented environment. I aim to leverage my skills and experiences to drive both organizational success and my own long-term professional development Experience October 2013 & Till date. KANDAS TRADING & EQUIPMENT RENTAL, QATAR. (HICORP RENTAL)

Chief Administrative Officer

"Reporting to the General Manager, this position is responsible for planning and coordinating administrative procedures and systems, as well as devising ways to streamline processes. The role ensures a smooth and adequate flow of information within the company to facilitate other business operations." Functions:

• Answering incoming calls, taking messages and re-directing calls as required.

• Dealing with email enquiries, preparing, sending and confirming receipt of the quotation.

• Preparing & follow up of quotes for maximum order closing, arrange appointments for BDEs, Manager in charge or technical team.

• Generating monthly invoices through software.

• Processing Leave arrangements/Arranging tickets/exit permits. Preparing Joining/ rejoining reports from vacation of staff.

• Diary management and arranging appointments, booking meeting rooms and conference facilities.

• Preparing minutes of the meetings.

• General office management such as ordering stationary.

• Organizing travel and accommodation for staff.

• Arranging both internal and external events.

• Keeping records of KPI of all staff.

• Record, maintain and control, audit documents (ISO2009:2015).

• Prepare and presents Daily Sales management reports. (BDE’S daily visit operational details).

Experience June 2006 to July 2012. HORIZON STAR ADVERTISING L.L.C, DUBAI, U.A.E.

Business Development Manager

Reporting to General Manager, I was responsible for leading sales teams to reach sales targets. Also responsible for hiring and training team members, setting quotas, evaluating and adjusting performance, and developing processes that drive sales.

Functions:

• Managing Organizational sales by developing a business plan that covers sales, revenue and expense controls.

• Meeting planned sales goals.

• Setting individual sales targets with the sales team.

• Tracking sales goals and reporting results as necessary.

• Providing to my sales team with product knowledge, motivation and counseling.

• Giving training to the sales staff to promote the organization and products.

• Monitoring and overseeing the activities and performance of the sales team.

Experience March 2002 to April 2006. DUBAI GARDEN CENTRE. L.L.C, DUBAI, U.A.E.

Secretary to the General Manager

I have responsible for administrative aspects for the office (petty cash, purchasing, stationery and catalogue printing, pay-roll, travel arrangements, monitored leave etc. Significant savings in our general office costs were made by aggressive negotiation with our suppliers. I developed an effective monitoring system for annual and medical leave, which resulted in less sick days and an accurate leave reporting. Functions:

• Managed the after-sales activities. This included the communication process between our showroom and our Middle East distributors. Established delivery/shipping dates, assured shipping documents are in order and provided clarification. As an outcome, our customer response rate was significantly improved and we encountered less late delivery penalties.

• Keep track of consumables usage to advise on reorder levels

• Payroll preparation for the staff

• Developed an effective reporting system for all the above and maintaining a very good relationship with all customers

• Collections of outstanding payments, Coordination for logistics and Manage all administrative functions of the office and self- correspondences.

• Make hotel and travel bookings for staff and management when necessary.

• Liaison point for customer events as organized by the company.

• Maintaining and updating all closed orders files. Experience Nov 2000 to Jan 2002. CANSULT LTD. DUBAI, U.A.E. Admin / Secretary

Functions:

• Reporting to Senior Resident Engineer.

• Preparing the agenda and reports for meetings with Client and Contractors.

• Preparing the minutes of meeting of the Engineers with the Client and Contractors.

• Managing accounts files.

• Preparing salary sheets of the staff.

• Typing invoices to the client.

• Following up with the contractors for regular updating on the status of completion of works with regard to target completion date.

• Monitoring the day to day administrative activities of the office.

• Office administration and other routine jobs such as attending telephones, sending faxes, e-mails, etc. (with self -correspondence).

Academic Year 1985 – University of Calicut, Kerala, India Qualification

Higher Secondary - Diploma in Science group.

Diploma in General Nursing & Midwifery

Professional Year 1995 – Al Ameen Institute

Qualifications

Secretarial course, including software training.

TECHNICAL SKILLS

LITERACY IN COMPUTER APPLICATIONS

• Microsoft Office

• (MS Word, Excel, PowerPoint & Adobe Illustrator)

• Excellent in written and verbal communication skills PERSONAL INFORMATION

Date of Birth : 28-10-1967

Nationality : Indian

Civil Status : Married

Visa Status : Husband’s sponsorship

Languages : English, Hindi, Malayalam, Tamil

I am holding Valid Qatar Driving License.

REFERENCES

Mr. Lijo Anto

Sales Manager

Al Dar Continent Trading W.L.L.

Tel: +974-****-****

Sreekumar K

Plant In Charge

Kandas Trading & Equipment Rental W.L.L.

Tel: +974-********

Contact this candidate