Office Manager Data Entry

Gerardo Y. Salomon

Cell: 747-***-**** ****************@*****.***

Office Manager

Professional Office Manager with five years overseeing all operations Multi tasked in a stressful environment, work independently or team, and accomplish management tasks in a timely manner. Excellent customer oriented, loyal, honest, and productive.

Qualifications:

Professional Summary

Skills

Computer Skills:

Excel: Full working knowledge of excel including preparation of workbooks, advance formatting techniques

Pivot tables, advanced formatting,

Word: Creating documents. Adding special elements to documents

Charts: Able to create graphs

PowerPoint – Create presentations, create smart text, insert tables

Data Entry – 49 WPM

Strong work ethic – Show up for work every day in 110 degree heat and then go to night classes at the college

Presentations: In my college classes I give a presentation every week

Positive Attitude – keep positive attitude under the hardest working conditions in 12 hour days

Time management skills – I am at work every day and then go to college at night

I am a team player – I lead student helping fellow students when needed

Customer Service Skills - able to work with difficult costumers others cannot handle

I am the top student in my college class night classes

Able to Multi Task and work under pressure – as a Fire Sawyer, worked while everything was burning

Inventory Management – for California Fire kept details of additions and use of

Fluent in Spanish and English - Completely bilingual

Supervisory Skills - Managed office staff of 7 people

Interpersonal relationships - communicated with Board members, donors, financial controller

Excellent communication skills: Oral/Written

Excel, Word at 40 wpm, Database management, Outlook, Publisher, PowerPoint.

Oversaw Computer Data Entry - membership, accounting, medical office

Problem solving - shipping, ordering

Bilingual in English and Spanish

Customer Service

Reports - All Accounting reports, membership statistic

PROFESSIONAL EXPERIENCE

LOAN EXPRESS JANUARY - JULY 2024

Senior Loan Officer

Call to collect past due payments twice a day

Process new application on line, in person or over the phone

Help customers in person as well as collect payments in person

Process refinances

Open and close office twice a week

Balance cash door at the end of the day

Head meetings and other duties as assigned

CALL THE CAR 2019-2023

Lyft Monitor

Search for Lyft or Uber drivers as well as other transportation companies to take patients to any healthcare appointments in the entire state of California

THE JESUS CHRIST OF LATTER-DAY SAINTS LOS ANGELES TEMPLE 2017-2019

Restaurateur Assistant

Responsible for all cash operations

Responsible for clients being served in a timely manner and 100% satisfaction

Responsible for all assets being prepared for the business

Audited all financial operations and prepared reports

TNH PHARMACY/DIPLOMAT SPECIALTY PHARMACY Van Nuys, CA 914**-****-****

Patient Care Coordinator

Call patients/Doctors’ offices to schedule delivery of medications or obtain information.

Input prescriptions sent by Dr offices electronically, fax or e-mail

Answer phones

Schedule deliveries

Call Dr Offices to inform them if we do not dispense medication or to collect missing information of patients

Create new patient/Doctor profiles

Send electronically and call Dr. offices for Refill Requests

Veronica’s Insurance North Hollywood and Arleta, CA 2016

Called customers to offer renewals on their insurance

Take payments over the phone or in person

Sale insurance policies

Send advertising

IMPORT COLLECTION, Panorama City, CA 914**-****-****

Customer Service Representative

Processed orders received via e-mail, phone, fax and from market shows

Processed claims received via e-mail, phone, and fax.

Answered 20-40 calls, over 30 e-mails daily and live chat. Chat was done by me twice a week

Able to increase orders to meet the minimum buys 80% of the time

Responsible for CA, PA, MI, IL, OH, TN, KY, VA, WV and North East of the United States

Responded to Sales Representatives in need for rush shipments using FedEx or any trucking company

Initiated on-line sales and customer service

EDUCATION AND CERTIFICATIONS

Business Management and Accounting Degree National Career College Panorama City, Ca. Graduated 03/31/2021.

GED Francisco Bravo Medical High School, Los Angeles, CA

Television Production Certificate Los Angeles City College, Los Angeles, CA 1994

Working on my Bachelor's on Business Management with a specialty in Hunan Resources Colorado Tech University Graduation June 2028.

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