Customer Service Retail Sales
Resume:
Chad Hilty
*********@*****.***
Skills
8+ Years of retail sales management running businesses
•18+ Years of supervision and training of employees as a police Sergeant
•Diverse technical computer experience in several fields – CompTIA network + training
•Efficient project management and hitting deadlines both alone and with a team
•Detail-oriented, accurate, and dependable, with an uncompromising work ethic
•24+ years of customer service and communication skills in retail sales and customer service
•Network penetration testing – ethical hacking
Job Experience
2023 – Present
Agile Networks – Service technician/network services
Speak with customers and install wireless internet services
Troubleshoot problems both online and on-site
Assist servicing, building and programming cabinets for towers
Program radios and build configuration files for use in the field
Work with project managers to complete tasks and jobs
2018 - 2023
Strasburg police department - Police Sergeant
•Scheduling employees and verifying coverage for the village
•Uphold criminal and traffic laws
•Communicate with the public to deescalate situations and solve problems
•Leading and training employees in updated policies and regulations
•Maintain and service computer servers as well as transfer systems and A/V servers
•Digital forensic analysis systems
•LEADS tac officer - verify state mandates and training are met for all employees
•MARCs radio training
2007 - 2018
Bolivar police department - Police Sergeant (5 Part Time/ 8 Full Time)
•Leading and training Officers
•Uphold criminal and traffic laws
•Communicate with public to deescalate situations and solve problems no matter how minor
•Update computer systems to meet State and Federal required standards
2009 - 2010
Horizon Audio - Lead Sales and installation manager
•Provide customers with an excellent sales service
•Install and service automotive electronics from remote starters to audio and lighting
•Speak with customers to create custom high-end installations and builds
•Troubleshoot issues and other customer complaints - maintain the highest quality
2006 - 2009
Park performance - Store manager
•Daily activities from inventory maintenance, training, payroll, hiring, and other HR activities
•Speak with customers to accomplish the highest personal experiences and guaranteed customer satisfaction
•Continuously update products for business growth and expansion
Contact this candidate