Document Controller Customer Service

MA. CECILIA L. ATARA

Secretary/Admin Assistant/ Document Controller

Villa 93 Wadi Al Theebiya St., Doha, Qatar • *************@*****.*** • +974-****-**** Nationality: Filipino Visa Status: Husband Visa

Education & Certifications

Bachelor of Science in Commerce, Major in Computer Science 1992 - 1997

Roosevelt College

Certificate in Primavera Contract Management (PCM) Certificate in Nursing Assistant

Skills

● Proficient in: Microsoft 365 (Word, Excel,

PowerPoint) & Google Suite (Docs, Calendar,

Slides)

● Data entry and encoding

● Office management, invoice and payroll, customer service, executive assistance, appointment setting and scheduling

● Document archiving, document imaging and

maintenance of document register

● Fluent in English, written and verbal

communication

● Detail-oriented, organized, and versatile

Professional Experience

Medical Secretary

HAMAD NCCCR – RADIOTHERAPY DEPARTMENT

April 2020–Present

● Responsible for supporting patient care and customer service, including arranging appointments for the patients using Radiation Oncology ARIA system

● Maintain department files, preparation and records of meetings, keeps accurate and detailed records of all departmental activities and Assist with payroll/timesheet preparations

● Types memos, letters, reports, records, and general correspondence and facilitates verbal and written communication, both intra and inter departmental

● Orders routine supplies, receives, and checks all incoming supplies, returning items, as indicated; maintains stockroom inventory and processes staff supply requests. Site Administrator / Document Controller

AURECON, Qatar

April 2018- October 2019

● Receive and register Client and Contractor incoming and outgoing documents including in-house generated documents

● Control issuance of document numbers, including maintenance of proper document registers

● Ensure proper document classification, sorting, filing and proper archiving and review completeness of documentation and prepare document transmittal

● General correspondence and coordination between departments and site-related concerns Document Controller / Secretary

COWI A/S, Qatar

July 2012 - February 2018

● Handle incoming and outgoing calls for the head of the department, as well as being responsible for general correspondence through email and other communication channels

● Receive and register Client and Contractor incoming and outgoing documents including in-house generated documents

● Control issuance of document numbers, including maintenance of proper document registers

● Ensure proper document classification, sorting, filing and proper archiving and review completeness of documentation and prepare document transmittal

Document Controller / Secretary

Consolidated Gulf Co., CGC, Qatar

February 2012 – April 2012

● Receives, collects and coordinates documents and records

● Drafting and typing correspondence, e-mails and internal memos

● Prepare and encode quotations for the supplier and for the client Document Controller / Secretary

Sabex Engineering Consultant, Qatar

November 2010 – September 2011

● Receives, collects and coordinates documents and records

● Drafting and typing correspondence, e-mails and internal memos

● Prepare and encode quotations for the supplier and for the client HR Officer / Receptionist

Currie & Brown International Ltd. (L.L.C), Qatar

July 2008 – August 2009

● Maintain files for all employees as necessary

● Update employee list and issue to relevant parties at the end of each month

● Ensure leave requests are completed by employees & maintain leave schedule Receptionist / Site Secretary / Document Controller Powerline Engineering – W.L.L, Qatar

February 2007 – June 2008

● Prepare correspondence letters and memos; as well as, receive incoming company documents

● Prepare and encode quotations for the supplier and client

● Maintain a systematic file archive of all documents processed Receptionist / Secretary / Office Assistant

Samtech Co., W.L.L, Qatar

September 2004 – January 2006

● Prepare and encode purchase orders for insurance to supplier; monitor ordered items to reserve complete and timely delivery

● Prepare a correspondence letters, quotations for the supplier and for the client, and keep a track record of the company; maintain systematic file archive of all documents processed Receptionist

Pacific Internet Philippines

November 1999 – December 2002

Sales Coordinator

Octagon Computer City, Philippines

September 1998 – October 1999

Purchasing Assistant

TA Bank of the Philippines

March 1997 – August 1998

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