Customer Service Administrative Assistant
Resume:
Myoshia Nichols
Ontario, CA *****
*******.******@*****.***
Optimism is my greatest asset. I am a self-starter and a motivator who constantly strives to get the job done. I have proven myself as a consistent worker who gives my all in any work environment. Therefore, I am seeking employment with a company that demonstrates itself as a leader dedicated to a diverse staff.
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Receptionist
Dnick24 - Carson, CA
January 2019 to Present
Maintaining monthly calendar, and ensure daily routines are carried out. Proper forms filled and input in electronic and physical filing system. Answer phones, organize files, budget reviews for monthly spending. Working with office equipment, and maintenance equipment. Engaging and assist organizing event planning.
Customer Service Representative
Toyota - Torrance, CA
April 2016 to November 2018
process outgoing packages, letters & fees via UPS / FEDEX/ USPS allocate appropriate pick-up destinations for customers answer requests via phone for transportation fees
Manager
IAMJUSTTHEMESSENGER Clothing - Carson, CA
January 2014 to October 2016
supervised staffing of 6 employees
Maintain a clean environment for store
Distribute marketing material for sales
Operate opening and closing functions
Cashiering operations
Maintain online customer orders
Receptionist
H&R Block - Palos Verdes, CA, US
June 2014 to March 2015
Responsible for check distributions with customers, input of clients personal information.
• Schedules appointments for clients and tax preparer
• Handled all cash, check, and credit card transactions from Tax Pro to client.
• Responsible for stock piling the inventory on a regular basis, maintains and compiles the records of business transactions and office activities.
• File records and reports in computer data system as well as a manual filing system.
• Copies data and posts in record books, Provide customer service, attend phone calls and give information to existing and potential clients.
• Comply with company policies and procedures.
• Check office emails daily
Tend to phone calls to set up all appointment.
Abided by all government federal regulations policies and procedures. Mail Processor/Mail Carrier
United State Postal Services - Los Angeles, CA
June 2013 to June 2014
Directed items according to established routing schemes, using computer-controlled keyboards or voice- recognition equipment.
• Bundled, labeled, sorted mail to designated areas.
• Served Customers by selling stamps and weighing parcels.
• Distributed incoming mail into the correct boxes or pigeonholes.
• Operated various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
• Delivered Mail to homes daily. Drove Government postal vehicles and ensured safety of residents and pedestrians.
Ensured mail was delivered in timely manner.
Abided by all government federal regulations policies and procedures. Member Service Representative
Costco Wholesale - Inglewood, CA
October 2011 to June 2013
Operated cash register and handled sales transactions, responsible for money drop from cash register.
• Maintained and organized store products. Ensue customer satisfaction, monitored and maintained store.
• Greeted customers entering store and performed daily audit checks.
• Ensure cleanliness of store, stocked and organized aisle
• Performed head lead member service duties
Shipping Specialist
Fed Ex - Torrance, CA
October 2002 to July 2011
Provided customer service to all customers via phone and in person.
• handled cash register operations.
• perform all Word processing functions
• Directed calls and responded to customers requests and inquiries as needed.
• Maintained all sales transactions organized and maintained accurate records. Provided other related duties as assigned per manager.
Abided by all government federal regulations policies and procedures. Education
Diploma
Bellflower High School - Bellflower, CA
1998 to 2002
Skills
• Call Center
• CSR
• 10 Key Data Entry
• Customer service
• Cash handling
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