Support Specialist Peer

Sherry Gibson

Raleigh, NC ● 919-***-**** ● **************@*****.***

Passionate Peer Support Specialist with a strong background in mental health, crisis management, and community care. Leveraging previous management experience, interpersonal skills, flexibility, and a deep commitment to community well-being to deliver exceptional peer support and care navigation services to residents.

EDUCATION/ CERTIFICATES

Peer Support Specialist II- UNC Behavioral Health, Chapel Hill Information Technology Security Administration-MyComputerCareer, Charlotte, NC

Computer Skills, Hospitality, Trichology- Wake Tech Community College Peer Support Specialist, EastersealsUCP, Raleigh, NC (July 2022 - Present)

- Respond to crisis calls related to mental health, behavioral health, and substance use.

- Utilize people-centered and trauma-informed crisis intervention strategies.

- Provide culturally competent peer support to individuals with mental and behavioral health challenges.

- Assess individuals in crisis and assist in developing personalized response plans.

Job Coach, The ARC of the Triangle, Chapel Hill, NC (March 2021 - Present)

- Advocate for individuals in crisis, ensuring their needs are met and barriers to treatment are addressed.

- Assist peers in accessing community resources and supports.

- Establish and maintain positive, person-centered relationships that are strengths-based and trauma-informed.

- Manage clock-in and clock-out applications for efficient scheduling. Peer Support Specialist, Resources for Human Development, Raleigh, NC (Jan 2021 - July 2022)

- Ensure individuals are connected to appropriate services and supports based on their preferences and assessments.

- Facilitate warm handoffs to other services as needed.

- Maintain accurate documentation in compliance with agency and regulatory standards.

- Participate in supervision, case conferences, staff meetings, and training activities.

Salon Manager, Cookie Cutter’s Hair Salon, Raleigh, NC (June 2016 - Feb 2021)

- Oversaw salon operations, including staffing, scheduling, customer service, and outreach.

- Developed collaborative relationships with community partners.

- Managed network administration to enhance salon efficiency. Coach, SBS (Standard Based Solution), June 2016 – Sept 2017

- Utilized active listening with clients to achieve desired outcomes

- Served as a Peer Specialist managing a caseload of individuals with severe mental health and substance use, while providing

intensive peer support and relapse intervention to promote community stability. Sales Manager, Salon Centric, Durham, NC June 2001 – Nov 2001

- Used MS Excel to monitor budgets and sales metrics

-Successfully outreached to customers to increase sales and expansion CERTIFICATES/TECHNICAL SKILLS

-Peer Support in Substance Use Recovery -Trauma-Informed Care Delivery for Clinicians and Peer Support Specialists

- Introduction to Applied Behavior Analysis -Veterans Peer Specialist Miliary Culture and Essentials

-WRAP Certified (Wellness Recovery Action Plan)

–ACT 101

- Identification of signs and symptoms of mental illness

- Seeking Safety

- Motivational Interviewing

- Racial Equity

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