Human Resources Office Manager
Resume:
Melinda "Mindy" Garrison House
Cuero, TX *****
**************@*****.***
Professional Summary
I am looking for a full time position. I am self motivated and reliable. Authorized to work in the US for any employer
Work Experience
Criminal Court Clerk
Justice of the Peace, Precinct 1-Cuero, TX
October 2023 to Present
• Process criminal cases
• Schedule hearings
• Prepare documents and facilitate trials
• Process arrest warrants
• Process capias pro fines
Human Resources / Business Office Manager
SLC Corporation-Round Rock, TX
May 2022 to January 2023
Responsible for payroll, billing, accounts receivable, accounts payable, collections, move in and move out of residents. New hire orientation. Maintaining state regulations on all personnel and residential files. Maintained employee compliance with company policy and disciplinary actions. Prepared and maintained budget. Ensured all work related injuries are reported and investigated. Maintained a record of 0 unemployment claims against the company. Maintained 0 complaints cited with Department of Adult of Aging and Disability. Maintain all safety, OSHA, and QAPI meetings and records to comply with state regulations.
Human Resources / Business Office Manager
The Delaney at Georgetown Village-Georgetown, TX
October 2018 to May 2022
Responsible for payroll, billing, accounts receivable, accounts payable, collections, move in and move out of residents. New hire orientation. Maintaining state regulations on all personnel and residential files. Maintained employee compliance with company policy and disciplinary actions. Prepared and maintained budget. Ensured all work related injuries are reported and investigated. Maintained a record of 0 unemployment claims against the company. Maintained 0 complaints cited with Department of Adult of Aging and Disability. Maintain all safety, OSHA, and QAPI meetings and records to comply with state regulations.
Human Resources / Business Office Manager
SLC Corporation
January 2016 to October 2018
Responsible for payroll, billing, accounts receivable, accounts payable, collections, move in and move out of residents. New hire orientation. Maintaining state regulations on all personnel and residential files. Maintained employee compliance with company policy and disciplinary actions. Prepared and maintained budget. Ensured all work related injuries are reported and investigated. Maintained a record of 0 unemployment claims against the company. Maintained 0 complaints cited with Department of Adult of Aging and Disability. Maintain all safety, OSHA, and QAPI meetings and records to comply with state regulations.
Field Analyst
Red Bull Distrbution Company-Texas and New Mexico
January 2015 to December 2015
I was a field analyst for Red Bull for Texas and New Mexico. I had 100 stores per month to gather pricing, number of facing, p.o.s., and pictures of merchandise. Human Resources / Business Office Manager
SLC Corporation
August 2010 to December 2014
Responsible for payroll, billing, accounts receivable, accounts payable, collections, move in and move out of residents. New hire orientation. Maintaining state regulations on all personnel and residential files. Maintained employee compliance with company policy and disciplinary actions. Prepared and maintained budget. Ensured all work related injuries are reported and investigated. Maintained a record of 0 unemployment claims against the company. Maintained 0 complaints cited with Department of Adult of Aging and Disability. Maintain all safety, OSHA, and QAPI meetings and records to comply with state regulations.
Senior Supervisor, Client Operations
Gila Corporation
January 2006 to August 2010
Supervised 20-30 employees throughout three divisions of the company (Texas Department of Public Safety, Municipal Services Bureau, and Central Texas Regional Mobility Authority). Ensured that personnel adhered to strict guidelines for FDCPA and HIPAA regulations. Conducted employee evaluations, yearly reviews, corrective action, and audits. Managed Dispute Resolution Team who investigated and resolved all escalations such as law suits, Better Business Bureau complaints, Attorney General complaints, as well as client-facing or customer-facing issues and collections.
Created metrics for evaluation of performance and risk management. Improved processes which allowed a decrease in response time of 75%. Created Standard Operating Procedures for all processes. Supervised teams responsible for submission of new business and credit bureau reporting. Exceeded internal SLA's for the first time in the history of the company regarding disputes. Retail Merchandiser
Associated Merchandising Services-Dallas, TX
August 1996 to December 2005
This was a third party merchandising company. We did store sets, resets, built displays, cut in’s, and point of sale.
Skills
• Financial Report Writing
• Workers' Compensation
• Risk Management
• Benefits Administration
• Human Resources Management
• Process Improvement
• Employee Orientation
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