Scrum Master

Derick Chibilu

Scrum Master

*******@*****.*** • 832-***-****

https://www.linkedin.com/in/derickchibilu/ • The Woodlands, TX Transformative and results-driven Scrum Master with one year of dedicated experience leading cross-functional teams to deliver high- quality software solutions, along with three years as an IT Coordinator contributing to technological and process advancements in support of overall operational goals. Proven expertise in facilitating Agile ceremonies, implementing the Scrum framework, and enhancing team collaboration, productivity, and project delivery. A strong communicator and problem-solver, skilled at removing obstacles and coaching teams in Agile methodologies to drive high performance, deliver exceptional results, and foster a culture of continuous improvement. Adept in project management, sprint planning, and retrospective facilitation with a strategic focus on optimizing resource allocation and addressing complexities efficiently. Leverages leadership and technical skills in Jira, Azure DevOps, ASANA, and Miro to drive team success, along with foundational data analytics capabilities in Tableau, MS Power BI, and SQL. Areas of Expertise

● Scrum Master & Agile Methodologies

● Project Coordinator

● Backlog Management

● Business Process Optimization

● Scrum Framework & Sprint Planning

● Productivity Enhancement

● Risk Management & Analysis

● Team Leadership & Coaching

● Retrospective Meetings & Agile Ceremonies

● Stakeholder Alignment & Process Improvement

● Project Delivery & Resource Allocation

● Employee Engagement & Product Development

Accomplishments

● Achieved a 50% increase in team engagement and satisfaction by transforming team dynamics through strategic coaching and mentoring, leading to significant improvements in productivity and morale.

● Successfully delivered a complex software project six months ahead of schedule, surpassing project goals and boosting team efficiency by implementing innovative Scrum methodologies.

● Pioneered continuous improvement program that enhanced productivity by 25% and reduced rework by 50%, demonstrating exceptional leadership and commitment to operational excellence. Professional Experience

Globo Multi-purpose Co-operative Society Ltd (Software Development), Lusaka, ZAMBIA IT Coordinator/Scrum Master

February 2023 — Present

Lead cross-functional team of developers and designers to deliver complex software projects, leveraging Scrum methodology to enhance team efficiency through strategic sprint planning and retrospective meetings. Pioneer continuous improvement programs to boost team productivity and reduce rework.

● Transformed team dynamics by coaching and mentoring members, enhancing employee engagement and satisfaction.

● Delivered a complex software project 6 months ahead of schedule, surpassing project goals.

● Implemented a continuous improvement program, resulting in a 25% productivity increase and a 50% reduction in rework.

● Elevated team engagement and satisfaction by 50% through effective coaching and mentoring. Globo Multi-purpose Co-operative Society Ltd, Lusaka, ZAMBIA IT Coordinator

January 2021 — February 2023

Aligned priorities among 5+ business stakeholders, product managers, and development/testing leads, ensuring timely and effective delivery of high-priority tasks. Empowered teams to develop comprehensive project charters, optimizing resource allocation and addressing complexities prior to project initiation. Navigated project delivery by managing scope, risks, and issues, resolving challenges efficiently and escalating only when necessary to maintain project momentum.

● Facilitated over 30 Agile ceremonies, including sprint and increment planning, review, and retrospectives, driving continuous improvement and team cohesion.

● Synchronized priorities across 5+ stakeholders, product managers, and leads, ensuring on-time, effective task delivery.

● Enabled teams to craft comprehensive project charters, optimizing resources and preempting complexities.

● Directed project delivery, adeptly managing scope, risks, and issues, ensuring smooth project momentum.

● Orchestrated 30+ Agile ceremonies, including sprint and increment planning, reviews, and retrospectives, fostering continuous improvement and team unity.

West Indigo Solutions, Houston, TX

Logistics Associate

August 2015 — January 2021

Collaborated with teams to identify and implement process improvement opportunities. Led data collection and reporting on customer returns, ensuring accurate and timely insights. Managed production reports and facilitated training sessions for new employees. Supported technology and process development teams with essential tasks. Assisted senior production staff with critical operations and projects.

● Enhanced process efficiency through cross-team collaboration and implementation of improvement initiatives.

● Improved accuracy and timeliness of customer return data reporting, leading to better decision-making.

● Successfully onboarded new employees through comprehensive training programs.

● Contributed to technological and process advancements, supporting overall operational goals.

● Delivered key assistance to senior production staff, ensuring smooth execution of critical tasks. Halliburton Energy Services, Houston, TX

SAP Warehouse Associate

December 2008 — August 2015

Produced ad-hoc query reports for management, delivering critical insights for decision-making. Supported product design and development efforts, contributing to innovation and quality improvements. Aided general project management assistance, ensuring smooth execution of various initiatives.

● Designed and evaluated Production Access Control programs, enhancing security and efficiency.

● Delivered vital management insights through comprehensive ad-hoc query reports.

● Enhanced product quality and innovation by supporting design and development efforts.

● Improved operational security and efficiency with well-designed Production Access Control programs.

● Facilitated successful project outcomes by providing essential project management support. Education

Post-Graduate Cohort in Business Analysis, 2024 - present Simplilean in Collaboration with Purdue University Master of Business Administration (MBA), 2020

Capella University, Minneapolis, MN

Bachelor of Business in Computer Information Systems, 2012 University of Houston (UHD), Houston, TX

Certifications & Courses

Professional Scrum Master 1 (PSM 1) - Scrum.org October 2024 Certified ScrumMaster 1 (CSM 1) – Scrum Alliance, April 2024 Lean Six Sigma Yellow Belt – Aveta Business Institute – Six Sigma Online, April 2021 Foundation of Project Management Certificate – Coursera, July 2023 Project Planning: Putting It All Together Certificate – Coursera, October 2023Certificate – Coursera, December 2022

Contact this candidate