Kelley Combs
Chattanooga, TN *****
****************@*****.***
Professional Summary
Highly experienced Executive Assistant with a strong background in administrative support and management.
I have supported enterprise organizations such as Travail Inc, Convergys, and Brandt Industries. My extensive experience includes:
• Travel Management: Successfully arranged travel, visas, and accommodations for over 50 international business trips, ensuring seamless logistics and cost savings.
• Calendar Management: Efficiently scheduled and coordinated over 200 high-level meetings annually, improving executive time management by 30%.
• Data Management: Implemented a new data management system that reduced filing errors by 25% and increased data retrieval speed by 40%.
• Reporting and Meeting Coordination:Prepared detailed reports and coordinated meetings that led to a 15% increase in project completion rates.
• Office Operations: Analyzed and optimized office operations, resulting in a 20% reduction in operational costs and improved workflow efficiency.
• Communication: Screened and handled over 1000 phone calls and inquiries annually, ensuring prompt and professional responses.
I am proficient with Microsoft Office tools, including Word and Excel. Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Maintenance Administrator
Capital Waste Services-Chattanooga, TN
Present
• Ensured proper disposal of waste materials following established protocols
• Followed safety procedures to minimize accidents or injuries in the workplace
• Inspected facilities for cleanliness and reported any maintenance issues or repairs needed
• Responded promptly to requests for cleaning services from staff or management
• Adhered to company policies regarding personal protective equipment (PPE) usage at all times
• Collaborated with cross-functional teams to develop comprehensive sanitation plans for special events or projects
• Participated in ongoing training programs related to sanitation techniques, chemical handling, and safety protocols
Client Service Specialist/Full Charge Bookkeeper
Silverstar Bookkeeping-Chattanooga, TN
March 2024 to June 2024
• Financial reporting
• Maintaining accurate client records
• Building and managing teams
• Account reconciliations
• Account management
• Experience in accounting and financial reporting
• Manage depreciation schedules
• Tax preparation
• Taxes: Ensuring compliance with excise, state, and city taxes, and preparing tax returns
• Billing and invoicing: Processing invoices, accounts payable, and accounts receivable Independent Contractor
Various Clients-Chattanooga, TN
September 2022 to March 2024
• Managed diverse tasks including bookkeeping, purchasing materials and equipment, and conducting invoice activities.
• Ensured timely payments to vendors and provided comprehensive inventory support.
• Performed a range of accounting and administrative functions to streamline operations and maintain efficiency.
Full Charge Bookkeeper
Four Circle Inc.-Chattanooga, TN
June 2019 to May 2021
• Oversaw bank reconciliations, cash receipts, cc statements and kept a 100% accurate record of financial transaction
• Managed, maintained, and updated the inventory and ordered office supplies and maintained general ledger
• Negotiated with the vendors to ave 5000.00 on a monthly basis
• Adjusted balance sheets and income statements to expedite the company accounting procedures in an efficient manner
• Orchestrated payroll services, vacation, and sick leaves for 100+ employees Executive Assistant to CEO
Travail Inc.-Bethlehem, GA
August 2017 to March 2019
• Handled logistics, catering, agendas, and travel arrangements for meeting and event planning for the board of directors, president, and executive vice president.
• Organized envelopes, postage, and mail correspondence for staff and management maintained postage meter and coordinated with delivery and courier services.
• Used QuickBooks to produce monthly invoices, reports, and other deliverables.
• Transcribed minutes of meetings and executed meetings and events for the company to support sales, business development, and senior management teams.
• Calculated payroll deductions by accurately using QB,APD,Workday,VMS and processed payroll to meet preset requirements.
• Processed employee W-9 and I-9 forms and managed benefits and leave time.
• Accurately calculated bonuses, salary increases and overtime.
• Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination, and garnishments using QB,APD,Workday,VMS.
• Verified timekeeping records and handled any discrepancies with employees.
• Processed wage garnishments and child support.
Full Charge Bookkeeper
Future Era Construction Inc-Chattanooga, TN
June 2010 to April 2016
AR: Job costs, Service, AIA, T&M billing.
● AP, Payroll, General Ledger.
● Subcontract Control, Inventory Control.
● Benefits, Reconciliation, Month, QTR, Annual Processing.
● Assisted employee affairs includes, Personal Administration.
● Safety Employee Benefits Business & Health Insurance Accomplishments:
● Improved office efficiency and customer service about read evaluating and redoing the filing System and the bookkeeping system.
● Was very thorough and fast at doing my work with no Mistakes. Skills Used:
● Outstanding office skills and knowledge of office management procedures consistently and Actually met deadlines for bids to be out for jobs.
● My ability to work in a fast-paced Environment and superb organizational skills. Office Assistant
Brandt Industries-Chattanooga, TN
June 2004 to April 2007
• Compiled and recorded production data to maintain accurate records and reports on production volume, raw material consumption, and quality.
• Performed tasks such as punching and drilling holes for fastening using a hole punch and power drill.
• Smoothed edges of components with a grinder and file to achieve specified fit, maintaining high standards of excellence.
• Executed daily operations to meet production goals.
• Gained experience in both warehouse and office environments, learning various aspects of production and administrative tasks.
Accomplishments:
• Successfully executed daily routines for production lines.
• Developed a comprehensive understanding of warehouse and office operations. Skills Used:
• Demonstrated fast-paced skills and the ability to learn and adapt quickly in a warehouse production line. Bartender/Bar Manager/Waitress
Sweeney's BBQ-Chattanooga, TN
March 2002 to December 2005
Served beverages to patrons say good at table in bar and cocktail lounge. Established a successful clientele.
● Successfully handled money and speedy service. Learned all aspects of the restaurant business.
● Chosen as a bar manager. Consistently met or exceeded so goals. Accomplishments:
● Accomplished how to treat others and give great service. Skills Used:
● My friendly and fast-paced attitude and be a team player. Customer Service Representative
Convergys-Chattanooga, TN
October 2002 to February 2003
Input interview information into computer.
● Opened new accounts and explained to customers any billing questions.
● Assisted customers and supervisors in identifying and resolving problems.
● Typed account information obtained from customer to account.
● Recommended services such as, additional program features, internet, DSL.
● Demonstrated skillful communication and negotiation skills. Office Manager
Morgan Motor Company-Chattanooga, TN
May 2000 to August 2002
Coordinated the activities of clerical personnel.
● Analyzed office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of correspondence, filing and the requisition of supplies.
● Managed all accounts payable and receivable.
● Located and notified customers with delinquent accounts and attempted to secure payment, using postal services, telephone, and personal visits.
● Doubled volume of payments coming in.Mailed form letters to customers to encourage payment of delinquent accounts.
● Conferred with customers by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, and credit contract with customer. Granted extensions of credit.
● Had service discontinued and merchandise repossessed, if necessary, or
● Submitted account to an attorney. Kept records of financial status of customers and status of collection efforts.
● Maintained close personal contact with all customers demonstrated skillful
● Communication and negotiation skills. Maintained inventory of all sales literature. Responded to written and telephone requests for sales representatives.
● Processed all account executive sales reports and prepared organizational budget and monthly financial reports.
● Maintained bank records and trained new employees in computer software. Located and removed files upon request. Type 65 WPM.
Education
Bachelors in Business
Kaplan University - Remote
2000 to 2004
Diploma in Business
Central High School - Chattanooga, TN
May 1994 to May 1998
Skills
• Payroll (10+ years)
• Cash management
• Team management
• Personal assistant experience
• Computer skills
• Microsoft Powerpoint
• Multi-line phone systems
• Xero
• Data entry (10+ years)
• Manufacturing
• Data entry
• Office management
• Financial concepts
• MS Office
• Microsoft office (10+ years)
• Supervising experience
• Typing
• Software troubleshooting
• Data management (10+ years)
• Marketing
• Data management.
• Technical accounting
• Customer service.
• Microsoft Office
• Microsoft Office tools.
• Organizational Skills (10+ years)
• Type 65 WPM.
• Filing
• Time management.
• Cash register
• ISO 20000
• Benefits
• Management
• Outbound sales
• FMLA
• Collection management
• Strategic planning
• Management
• ASME codes & standards (5 years)
• Excel
• Microsoft Office (9 years)
• Office experience
• Section 8
• Microsoft Office
• Data entry
• Bookkeeping
• Financial analysis
• Accounting
• CRM software
• Google Docs
• Benefits Administration
• Software troubleshooting
• Microsoft Powerpoint
• Proofreading
• GAAP
• Training & development
• Dispatching
• Tableau
• General ledger reconciliation
• Forklift
• Auditing
• Purchasing
• Adminsatrive support.
• Microsoft Access
• Microsoft Dynamics GP
• Office Experience
• Journal Entries
• Calendar management
• Project coordination
• Forecasting
• Account Reconciliation
• Client services
• Supply Chain Experience (5 years)
• Transportation management systems
• Basic math
• Tax Experience
• Bank Reconciliation
• Administrative Experience
• Personal Assistant Experience
• Accounts Payable
• Microsoft Outlook (10+ years)
• Property Management (6 years)
• Windows
• Microsoft Outlook
• IDS
• Warehouse Experience (10+ years)
• Financial Analysis
• Forecasting
• Front desk
• Medical billing
• Financial modeling
• Accrual accounting
• Construction
• Financial report interpretation
• Financial statement preparation
• Windows
• Trello
• Microsoft Dynamics GP
• ISO 27001
• Accounting software
• Inside sales
• Research
• Payroll
• Accounting software
• Events management
• Management reporting
• Google Suite
• Guest services
• Project Management (4 years)
• Computer Literacy (10+ years)
• Driving
• Accounts payable
• Administrative experience
• Filing
• General Ledger Accounting
• Recruiting
• English
• CRM Software
• Photoshop
• Accounts Receivable
• Management
• Computer literacy
• Medical office experience
• Construction management software
• Logistics
• Financial report writing
• Project coordination
• Manufacturing
• Powerpoint
• Time Management (10+ years)
• Tax experience
• QuickBooks
• Medical records
• Account reconciliation
• Front desk
• Team work
• Merchandising
• Calendar management.
• SAP
• GAAP
• ADP
• ERP systems
• Guest relations
• Travel management.
• Benefits (10+ years)
• Calendar management
• Regulatory reporting
• Bookkeeping
• Office Management
• Time Management (10+ years)
• Microsoft Excel
• Customer service
• Phone etiquette
• Word
• Property Leasing (5 years)
• Human resources
• Billing (10+ years)
• Human Resources (10+ years)
• Phone Etiquette
• Time management (5 years)
• Leadership Experience (10+ years)
• Hotel experience
• Kronos
• English
• Property management
• Public accounting
• B2B sales
• Negotiation skills.
• Presentation.
• Bookkeeping system.
• Microsoft Excel
• Debits & credits
• Sage
• Communication skills
• Balance sheet reconciliation
• Corporate finance
• Telemarketing
• Dealership experience
• Accounts receivable
• Meeting.
• Employment & labor law
• Organizational skills
• Quickbooks
• Clerical experience
• Cold calling
• Analysis skills
• Organizational skills
• Financial accounting
• Google Docs
• Time management
• NetSuite
• Bookkeeping
• Social media management
• Expense management
• Microsoft Excel
• Microsoft Access
• QuickBooks
• Microsoft Outlook
• Microsoft Word
• Organizational skills
• Payroll
• Dental office experience
• Warehouse experience
• Filing (10+ years)
• Customer service
• Kronos
• Accounting Software
• Hotel experience
• Billing
• General ledger accounting
• Reporting
• Problem solving.
• Bookkeeping
• Grocery store
• Personal assistant experience
• Office system.
• Bartending
• Tax accounting
• Outlook (10+ years)
• Scheduling
• Purchasing
• SOX
• EDI
• Interpersonal skills
• SOX
• Problem solving (10+ years)
• Financial Statement Preparation
• Xero
• Pricing
• Sales
• Cash handling
• QuickBooks
• Typing
• Bookkeeping (10+ years)
• DocuSign
• Event Planning (10+ years)
• Profit & Loss
• Data Collection (10+ years)
• Guest services
• Microsoft Word
• Data Entry (10+ years)
• Databases
• Writing skills
• Cash Handling
• Sage
• Word Processing (10+ years)
• Receptionist (10+ years)
• Budgeting
• Financial Report Writing
• General Ledger Reconciliation
Certifications and Licenses
Certified Bookkeeper
Present
Professional In Human Resources
SHRM Certified Professional
TABC Certified
Certified Payroll Professional
Driver's License
Certified Payroll Professional
Fundamental Payroll Certification
Property & Casualty License
SHRM Certified Professional
Professional In Human Resources
Fundamental Payroll Certification
Assessments
Bookkeeping — Proficient
March 2023
Calculating and determining the accuracy of financial data Full results: Proficient
Customer focus & orientation — Proficient
March 2024
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
May 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative support professional fit — Proficient March 2021
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Managing accounts in QuickBooks — Proficient
March 2023
Using QuickBooks software to manage business financials Full results: Proficient
Bartending — Proficient
November 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Administrative assistant/receptionist — Proficient April 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work motivation — Proficient
May 2020
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
May 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Retail customer service — Proficient
April 2024
Responding to customer situations in a retail setting Full results: Proficient
Principles of accounting — Proficient
February 2024
Preparing financial records according to federal policies Full results: Proficient
Filing & organization — Proficient
March 2023
Arranging and managing information or materials using a set of rules Full results: Proficient
Administrative support professional fit — Proficient June 2020
Measures the traits that are important for successful administrative support professionals. Full results: Proficient
Data entry: Attention to detail — Proficient
November 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
November 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.