SUZANNE REPPOND
Spring, TX ***** 713-***-**** ********@*********.***
https://www.linkedin.com/in/suzanne-reppond
PROFESSIONAL SUMMARY
Organized and dedicated Administrative Professional with a proven record of accomplishment of providing exceptional coordination and execution of tasks in fast-paced environments. Offering keen attention to detail and accuracy with strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. SKILLS
Effective Customer Service Skills
Calendar Management
Operations & Scheduling
Salesforce & other CSM
Shipping & Mail Handling
SAP & Other Software, etc.
Website Testing
Notary Public
Invoice & PO Processing
Travel Arrangements
Office 365 w/Google Suite
Accounts Receivable/Payable
Operations Reporting
Payroll
WORK HISTORY
Office Administrator – TX
Pipecare US, LLC – 2024 – Temporary to set up US office
Setup first US office/warehouse, managed Harris County Fire code permit
Ordered office supplies, computers and accessories.
Organize and schedule meetings/appointments with catering services.
Made travel arrangements and prepared expense reports
Manage relationships with vendors, service providers, and landlord ensuring that all items are invoiced and paid on time
Partner with HR to maintain office policies as necessary
Assisted HR with onboarding
Point person for maintenance, mailing, shipping, equipment, bills, and errands
Maintain a safe, secure, and pleasant work environment Office Manager/Billing Administrator – TX
Fives-Cryogenics, Inc. – 2023 – Laid off due to backlog reduction
Administrative support – CEO and 5 office staff (Engineers/Project Mgrs.)
Managed office/warehouse and handled industrial shipments
Notarized Lien Waivers, etc.
Processed AP and updated Accounting files
Reconciled Expense Reports
Flawless Customer Service
Receptionist
Services Coordinator - TX
Cosasco – 2022-2023 – Laid off due to backlog reduction
Financials – Accounts Receivable/Payable, Expenses
Field Tech Support
Impeccable Customer Service
Administrative support to Field Services Manager & Techs Branch Office Administrator On-Call – TX-Temp
Edward Jones - 2020-2022 – Needed Full time position
Administrative Assistant to Financial Advisors
Highly effective Customer Service
Handled large money transactions in IRA’s and cash accounts: transfers, withdrawals, etc.
High level customer service
Office management and Operations
Compliance oriented
Senior Administrative Assistant – Fuels IT - TX
ExxonMobil Corporation – 12/2009 – 10/2020 – Laid off due to Pandemic
Produced highly accurate internal and external letters and memoranda.
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
Supported Project Teams with Administration and payroll
Promoted excellence in office operations and provided training as needed.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Online, remote work environment experience
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Categorized and processed sensitive documents with information of deeply personal nature.
Handled calendaring/scheduling, acquired proper equipment, refreshments and supplies for meetings.
Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
Prepared flawless emails and other documents upon direction of immediate supervisor.
Arranged business travel details for Manager and Fuels IT dept.
Acted as backup for other employees of same title by providing support where needed and adapting to requirements of department.
Payroll for team
Ergonomic/Safety contact for 5 years
EDUCATION
Lamar University - Beaumont, TX