Data Entry Office Assistant
Resume:
ANN ADAMS
*********@*****.*** • 202-***-****
Administrative Personnel
PROFESSIONAL SUMMARY
Administrative personnel with 6 years of experience in office management and clerical duties, adept at record keeping and document processing. Demonstrates strong multitasking abilities and exceptional communication skills, ensuring efficient administrative support and appointment scheduling. Proficient in computer applications and committed to enhancing operational efficiency through meticulous attention to detail.
EMPLOYMENT HISTORY
GENERAL ADMINISTRATIVE CLERK Aug 2022 - Oct 2023DTSV Transitioned to Interior Systems Inc. (USCIS/DHS Contractor) Arlington, VA
Provided clerical support for USCIS, ensuring accuracy in pre-adjudication processes.
Processed and sorted I-90 applications daily, maintaining high data accuracy.
Performed data entry and file location searches, enhancing workflow efficiency. Managed digital operations, ensuring precise electronic record keeping.
Assisted in training 4 colleagues, fostering a collaborative work environment.
Streamlined pre-adjudication processes, managing I-90 applications and performing thorough case searches across multiple systems for USCIS efficiency.
Executed precise data entry for I-130 forms, conducted A# inquiries, and determined file locations, enhancing information accuracy and retrieval.
Optimized digital operations by interfiling RFE documents, processing green cards, and maintaining electronic records, improving overall workflow.
Conducted quality assurance on scanned files, rectifying missing pages and barcodes, ensuring comprehensive electronic filing systems.
Facilitated refresher training for colleagues, performed daily system checks, and escalated complex issues, fostering team efficiency.
ADMINISTRATIVE OFFICE ASSISTANT Feb 2018 - Jun 2019
City Healthcare Services Inc. Springfield, VA
•Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
•Process insurance claims in compliance and managed financial records, accounts receivable and payable.
•Managed office duties, ordered materials, organized workspaces and trained two staff.
•Prepared weekly payroll reports by processing time sheets for paychecks.
•Admitted clients and coordinated schedule for PT, OT Nurses for clients daily and weekly.
•Scheduled office meetings and client appointments for staff teams.
•Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
•Managed filing system, data entry of physical and digital data daily and completed other clerical tasks, typed over 35wp and maintained utmost confidentiality.
ADMINISTRATIVE ASSISTANT Jan 2017 - Jan 2018
Providence Hospital Washington DC
•Confirmed patient information and processing according to standard protocol.
•Handed out forms to complete or update and put newest information into computer database.
•Executed record filing system to improve document organization and management, reviewed and upload digital information daily for accuracy.
ADMINISTRATIVE OFFICE ASSISTANT Apr 2017 - Oct 2017
St. Theresa Nurselink Inc. MD
•Simplified the system of retrieving data from the computer maintaining departmental records. Converted health records from paper to electronic format. Knowledge of medical terminology, eclinical billing, avality office ally.
•Provided adequate and accurate information to management.
•Registered and renewed medication tech licenses, hired, interviewed and organized training and orientation for new intakes.
•Coordinated and Scheduled meetings for management appointments. Assumed responsibility for maintenance of office equipment. Distributed correspondents, mails and memo.
•Followed up on denial of claims and ensure payment is effected as at when due.
•Audited client's bills and records for accuracy, created invoices for account receivable and payable.
EDUCATION
MEDICAL BILLING AND CODING DIPLOMA
CYBERSECURITY CERTIFICATE
Center for Employment Training CMAA
BA IN CORPORATE ADMINISTRATION
SKILLS
Administrative Support, Clerical Duties, Data Entry, Document Processing, File Management, Customer Service, Payroll Processing, Medical Billing, Insurance Claims,
Appointment Scheduling, Record Keeping, Office Management, Communication, Computer Proficiency, Multi-tasking, Team Collaboration, Training Facilitation, Client Coordination, Workflow Optimization, Call Routing.
COMPUTER SKILLS
MS WORD, EXCEL, TEAMS, OUTLOOK, GOOGLE DOCS ETC.
DHS (USCIS) SYSTEMS:( RAILS, ELIS, CLAIMS,)
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