Customer Service Social Worker

SIMARAN JEET KAUR

**** ********* ***,***** ****, ON M9L 2K1

Ph: 647-***-**** Email: **************@*****.***

Objective

Dedicated and Compassionate social worker with a strong background in providing support and advocacy. Seeking a position where I can utilize my skills in social work while also leveraging my experience in customer service gained from working in a food court.

Skills

Hardworking and Self-motivated.

Detail Oriented while focusing on results.

Great Time Management Skills to meet deadlines.

Excellent team worker as well as working individually.

Adapt easily to different work environments or changes in tasks.

Strong interpersonal and communication skills.

Work Experience

JP Comfort Home Inc. - Social Worker Intern Aug – 2023 - Dec - 2023 Brampton, Canada

Conducted assessments and developed individualized service plans for clients.

Provided support to clients and collaborated with the team to coordinate service.

Advocate the client’s rights and access to needed services within the community.

Tim Hortons - Food Court Attendant Jan - 2024 - March 2024 Woodbridge, Canada.

Provided customer service ensuring a positive dining experience.

Prepared and served food according to demands and safety standards.

Maintained cleanliness and sanitation of the food court area, including dining tables.

Karahi Point - Service Representative Mar – 2024 - Apr - 2024 Mississauga, Canada

Greet and seat guests and provide menus.

Take accurate food and drink orders.

Offer menu recommendations based on preferences.

Serve orders promptly and maintain presentation.

Attend special requests and dietary needs.

Keep the dining area clean and organized.

Handle bill payments and return change.

Resolve complaints promptly and professionally.

Assist with closing tasks for the next service.

Educational background

Pursuing a Diploma in Personal Support Worker at Canadore College, Scarborough.

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