Customer Relations Product Sales

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Jalen Roberts

470-***-**** ******.***@*****.*** Atlanta, GA 30303 Talented worker skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Also amazing at meeting the needs of customers. Also skilled at handling money and has the ability to move heavy objects.

• Cash Handling • Customer Relations • Quick Learner

• Task Prioritization • Product sales • Merchandising

• Cleanliness • Awareness

Manager

Standard Parking +, 2023 - Current

• Oversaw execution of opening and closing procedures to desired standard.

• Supervised and guided employees to reach company objectives.

• Organized training for new team members and routine retraining for established employees.

• Monitored employee work to assess performance and identify knowledge gaps.

• Covered daily business requirements with well-organized schedules and properly delegated assignments.

• Prepared schedules and assignments to meet short- and long-term business demands.

• Enforced safety procedures and monitored compliance.

• Planned and executed strategies to increase business and drive profit growth. Improved operational execution through attention to detail and adherence to company standards and philosophies.

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Staff Member

Catering By Yvette, 2018 - Current

Decorated numerous weddings, birthday parties, and anniversaries.

• Serve people while working and know how to entertain the customer while still doing my job.

• Worked around 30 events

• Have a 100% customer satisfaction rate

Landscaper

Charity Ann Pressure Washing & Land Scaping, 2018 - Current

• Kept lawns attractive and healthy with regular mowing and watering.

• Improved shape and growth of trees, shrubs, and flowers with proactive trimming.

• Cut over 30 yards

• Kept landscaping neat through careful trimming, litter removal and bed cleaning.

• Avoided damage to landscaping with safe operation of lawn-mowers, trimmers and other equipment Entrepreneur/CFO

Cartel World, 2018 - Current

• Approached and solved work problems with initiative and knowledge .

• Contributed many successful ideas to improve work.

• Maintained full compliance with legal regulations.

• Stayed busy during slow work periods, frequently handling money and numbers dealing with production

• Transported clothing items.

• Started with a friend he does the designs I am more on the business side of things Marshall's TJX Associate

TJX, 2020 - 2022

• Satisfied customers by locating and packaging products for delivery within no more than 5 minutes.

• Worked directly with customers to handle order needs and resolve problems.

• Helped team achieve quality goals by minimizing errors and identifying conformance issues or errors.

• Offered support based on product knowledge and good understanding of company procedures. Helped store stay very clean regarding to the COVID-19 pandemic by making sure to enforce cleaning procedures by doing them myself.

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Staff /Chef/Cashier/Host

Little Vic's Funnel Cakes, 2019 - 2020

Helped to increase business efficiency and profitability with recommended process optimizations.

• Helped team handle high-volume work by prioritizing tasks and organizing supplies. Independent Contractor

Tricorbraun, 2018 - 2020

• Managed full project lifecycle, from inception to completion

• Utilized referrals and marketing tools to capture and retain businesses.

• Followed instructions and prioritized assignments to meet deadlines.

• Worked with other freelancers to provide expertise in niche areas.

• Studied and followed outlined instructions to minimize project errors.

• Maintained company equipment in excellent working conditions at all times.

• Reviewed work before submission to achieve high-quality standards. Tracked daily business activities and costs and maintained accurate billing in financial systems for record purposes.

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Communicated clearly and professionally with clients and other freelancers, both directly and through project managers.

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EDUCATION

• Built strong online presence to get new clients. Cumulative GPA: 4.0 2018-2022

Midtown High School, Atlanta, GA, May 2022

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