Quality Control Supply Chain
Resume:
Christina Kathryn
Atlanta, GA *****
********************@*****.***
Professional Summary
Efficient and detail-oriented Picker/Packer with 7 years of experience in warehouse operations, inventory management, and order fulfillment. Proven track record of improving order processing speed, reducing errors, and increasing productivity. Skilled in using pallet jacks, and other equipment to safely transport materials. Strong knowledge of logistics, supply chain management, and quality control. Possesses a high school diploma and certification in Business finance. Proficient in packaging, order picking, and shipping
& receiving, dedicated hard worker and a team player very enthusiastic. Work Experience
Warehouse Associate
JC Penny Warehouse Logistics-Atlanta, GA
November 2020 to December 2023
• Received, inspected, and documented incoming shipments of products
• Efficiently organized and maintained inventory in accordance with company standards
• Utilized forklifts and other equipment to safely transport materials within the warehouse
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Performed regular quality checks on products to ensure they met specifications
• Assisted in conducting physical inventory counts to reconcile stock levels
• Maintained a clean and organized work area, promoting safety and efficiency
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
• Reduced shipping errors by 100% through improved order verification process
• Implemented a barcode scanning system that increased order processing speed by 100%
• Collaborated with cross-functional teams to resolve customer inquiries or complaints regarding product availability or delivery status
• Trained new warehouse associates on proper procedures for receiving, storing, and shipping products
• Achieved an average picking accuracy rate of 100% over the course of 12 months
• Processed an average of 3,000 orders per day with minimal errors Warehouse Worker
DICK'S Sporting Goods-Atlanta, GA
August 2016 to October 2019
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
• Collaborated with team members to optimize workflow efficiency and meet daily production goals
• Performed quality control checks on outgoing shipments to ensure products met customer specifications
• Safely stored hazardous materials according to OSHA regulations and company guidelines
• Assembled product components using hand tools or machinery as required by job instructions
• Maintained a clean and organized work area to promote safety and productivity
• Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment
• Implemented process improvements that reduced order processing time by 100%
• Investigated customer complaints regarding damaged or missing items, taking prompt action for resolution
• Served as a reliable backup driver for local deliveries during peak periods or staff shortages
• Collaborated with cross-functional teams (e.g., logistics, purchasing) to coordinate efficient inbound/ outbound shipment processes
• Operated pallet jacks and hand trucks to move materials within the warehouse
• Assisted in the organization and maintenance of warehouse layout for optimal space utilization
• Closely monitored inventory levels to anticipate restocking needs and prevent stockouts
• Packed fragile items using appropriate protective packaging materials (e.g., bubble wrap) to minimize breakage during transit
• Maintained accurate records of damaged or defective products, facilitating efficient returns or exchanges with suppliers
• Achieved a record-breaking productivity rate during peak season by consistently meeting or exceeding daily picking targets
Packer
DHL Supply Chain-Atlanta, GA
March 2013 to July 2015
• Efficiently picked and packed customer orders according to order specifications
• Maintained a high level of accuracy in picking and packing items, ensuring correct products are shipped to customers
• Utilized handheld scanners and computer systems to track inventory levels and update stock records
• Closely inspected items for quality control before packaging, ensuring only defect-free products are sent out
• Collaborated with team members to meet daily production goals and ensure timely order fulfillment
• Operated material handling equipment such as forklifts or pallet jacks to move goods within the warehouse
• Assisted in inventory management by conducting regular cycle counts and reconciling discrepancies
• Packed fragile or delicate items with extra care, using appropriate packaging materials to prevent damage during transit
• Maintained a clean and organized work area, adhering to safety guidelines at all times
• Achieved a pick rate of 2,000 items per hour, consistently meeting or exceeding productivity targets
• Suggested process improvements that led to a 100% reduction in picking errors and improved overall efficiency
• Liaised with shipping carriers to coordinate pickups and resolve any delivery issues or delays
• Closely followed standard operating procedures (SOPs) for accurate picking, packing, labeling, and shipping of orders
• Trained new employees on proper pick packer procedures including safe operation of equipment
• Assembled packages according to specific requirements such as gift wrapping or special promotions
• Maintained up-to-date knowledge of product locations within the warehouse for efficient order fulfillment
• Safely handled hazardous materials following established protocols outlined by regulatory agencies
• Collaborated with the quality control team to identify and address any product defects or packaging issues
• Contributed to a positive work environment by fostering teamwork, open communication, and mutual respect among colleagues
• Implemented time-saving strategies such as batch picking or zone picking to increase overall productivity
• Assisted in receiving and inspecting incoming shipments for accuracy and completeness
• Mentored new hires during their onboarding process, providing guidance on pick packer responsibilities and procedures
• Packed oversized or irregularly shaped items using appropriate packaging materials for secure transportation
Picker/Packer
Target logistics-Atlanta, GA
January 2011 to February 2012
• Efficiently picked and packed customer orders according to established guidelines and procedures
• Maintained accurate inventory records by carefully documenting all incoming and outgoing products
• Utilized handheld scanners to track inventory movement and ensure proper stock rotation
• Performed quality checks on products to ensure they met company standards before packaging for shipment
• Operated material handling equipment such as forklifts or pallet jacks to transport goods within the warehouse
• Assisted in organizing and maintaining a clean and orderly warehouse environment, promoting workplace safety practices
• Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
• Trained new employees on picking, packing, and shipping procedures, ensuring smooth onboarding process
• Resolved order discrepancies or errors promptly by investigating root causes and implementing corrective actions
• Managed returns processing efficiently by inspecting returned items for damage or defects before restocking them appropriately
• Ensured proper labeling of packages with correct shipping information prior to dispatch
• Participated actively in regular inventory counts, assisting in identifying discrepancies between physical count and system records
• Achieved an average packing accuracy rate of 100%, minimizing errors in customer shipments
• Collaborated with the quality control team to identify and resolve any product defects or issues
• Demonstrated excellent attention to detail when inspecting products for damage or discrepancies
• Adhered strictly to company policies and procedures regarding safety, security, and confidentiality of customer orders
• Supported other departments as needed, including receiving, stocking shelves, or assisting with order fulfillment
• Consistently met or exceeded daily production goals while maintaining quality standards
• Ensured proper handling of fragile items through careful packaging techniques
• Identified opportunities for cost savings by optimizing packaging materials without compromising product protection
• Resolved customer inquiries related to shipping status or order updates in a timely manner Education
High school diploma
Stanley High School - Shreveport, LA
June 2018 to July 2019
Certification in Business finance
Atlanta Job Corp - Atlanta, GA
April 2012 to August 2015
Skills
• Packaging
• Technical Support
• Order Picker
• Order Picking
• Freight Experience
• Logistics
• Merchandising
• Pallet Jack
• Supply Chain
• Delivery Driver Experience
• Manufacturing
• Inventory Control
• Warehouse Experience
• Management
• Materials Handling
• Computer Networking
• Operations Management
• Warehouse Management
• Pricing
• Shipping & Receiving
• Order Entry
• Quality Control
• Quality Inspection
• Process Improvement
• Order Fulfillment
• Employee Orientation
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