Customer Service Call Center

Alan A Dennis

**** ***** ****

Sandy Springs, Ga 30350

770-***-****

******.******@*****.***

Objective:

Young ambitious man with strong work ethics. Looking to expand my skills in customer service.

Job Experience

Outreach Call Center 2010-2013

• My primary role was telemarketing for insurance.

• Answering calls

• Calling future and current clients

• Provide Customer service, answering questions for clients

• Meet qualitative and quantitative targets

• Assist with conflict resolution

• Customer Sales

UPS Warehouse 2013-2016

• Responsible for sorting, scanning, labeling packages

• Responsible for loading packages on the conveyor belt

• Lifting packages up to 150lbs

• Following safety guidelines and adhering to strict company policies

• Communicating with other co workers and clients to ensure adequate and timely delivery

• Coaching and training new hires

Education:

Associates Degree Lincoln technical College Graduated 2004

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