Restaurant Management

Fathi Sahli

Restaurant Management

***********@*****.** +216-******** 50 Av Taher Sfar Sahline Monastir Tunisia 17/08/1959 Tunisian Tunisian / Omani / International

Languages

English

German

Arabic

Dutch

French

Profile

Qualified with extensive background in advanced management processes. Utilises superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled Hospitality management with outstanding team leadership abilities to meet targets consistently. Hardworking Kitchen Assistant highly skilled in kitchen inventory management and station organisation to foster efficiency. Strong background adhering to best food safety practices in fast- paced restaurant. Effective communicator with keen attention to detail.

Skills

Staff management. Compassion. Trust. Pre-shift

communications. Networking. Schedule-making.

Customer service. Marketing. Conflict resolution.

Being a team player. Number crunching.

Embracing the reposition. Quick fixes. Oversight

cooperation. Appreciation.

Professional Experience

Restaurant Management,

Consolidated Contractors Company MPAC Project Ras Laffan, Qatar Efficiently resolved customer queries to deliver a quality dining experience. Coordinated the regular movement of supplier deliveries to relevant restaurant storage areas. Maintained up- to-date working knowledge of menu items for accurate customer assistance. Used kitchen equipment according to manufacturer's instructions and company safety protocols.

07/2013 – 04/2023

Ras Laffan, Qatar

Restaurant General Manager,

Four Seasons Tourism (Italian Restaurant O Sole Mio) Muscat, Oman Estimate food consumption, place orders with suppliers, and schedule delivery of fresh food and beverages

Resolve customer complaints about food quality or service. Direct cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate record.

Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations are obeyed.

Check quality of deliveries of fresh food and baked goods. Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.

Arrange for maintenance and repair of equipment and other services. Experience of providing catering services for large private parties and events. Food & Beverage Manager, Jugurtha Palace Gafsa, Tunisia My area of Responsibility F&B Operations at a new hotel (2/Restaurants, 2/Bar and 1/ night-club 1/Conference room 700 seats)

Responsible for achieving the highest level of standards and customer satisfaction. Develop and train the F&B Team.

Suggest and discuss with superior for F&B continuous improvement. Set F&B budget, business plan, strategies discussion. In cooperation with Sales & Marketing, plan and implement marketing strategies for the Food & Beverage Outlets.

Food & Beverage Manager, Tej Marhaba Hotel Sousse Tunisia Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving. Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations. Checked food and ingredients for freshness and weighed, mixed and prepped materials before cooking meals. Enforced supply storage policies and monitored conditions to keep ingredients fresh and minimise waste. Food & Beverage Manager, Radisson Resort & Thalasso Djerba .Tunisia Prepared for each shift by placing clean cutting board and utensil bath at workstation. Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations. Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving. Employed specialised baking techniques to create interesting food items and excel above competitor offerings.

Food & Beverage Manager, Palmeraie Sangho Club Marrakech. Morocco Safely operated bakery ovens, fryers and mixers. Ensured smooth kitchen operation by overseeing daily product, Inventory, purchasing and receiving. Displayed positive and friendly attitude towards customers and fellow team members. Prepared for each shift by placing clean cutting board and utensil bath at workstation.

01/2010 – 10/2012

Muscat, Oman

03/2009 – 11/2009

Gafsa, Tunisia

10/2003 – 01/2009

Sousse, Tunisia

08/2001 – 08/2003

Djerba, Tunisia

05/2000 – 08/2001

Marrakech. Morocco,

Morocco

Food & Beverage Manager, Abha Palace Hotel Saudi Arabia – Asir Successfully increased revenue by sourcing alternative suppliers to reduce kitchen expenses. Estimated staffing needs and workloads, adjusting schedules to match service demands.

Garnished and arranged food items with focus on presentation to enhance customer experience. Worked with kitchen staff during busy periods to maintain service delivery quality and wow guests with amazing meals. Events & Operations Manager, Holiday Inn Brugge. Belgium Responsible for leading all Events, Conferences, Exhibitions, Weddings, Meetings, VIP business activities, Negotiating deals and contracts with a dedicated Events Sales Team as well as coordinating the communication coordinating the communication between clients, sales and operations. Night Club Manager Hotel Sofitel Hotel Sofitel Brugge. Belgium Overseeing the running of the night club, ensuring the clients had a pleasurable experience. The safety and welfare of the clients was my key responsibility. Head Waiter Manager Hotel Sofitel Hotel Sofite Brugge. Belgium As the head waiter I was responsible for a number of staff with whom I had to co- ordinate to Ensure customer satisfaction

Bar Lounge Supervisor Hotel Sofitel Hotel Sofitel Brugge. Belgium Under the supervision of the manager I helped with the running of the hotel bar. As the bar lounge supervisor I was in control of roistering staff schedules and the re- stocking of beverages.

Education

Hospitality Superior Diploma Management Tourism, C.N.F.D.I In Paris France

09/1985 – 06/1988

03/1997 – 10/2000

Asir, Saudi Arabia

04/1994 – 02/1997

Brugge, Belgium

03/1991 – 03/1994

Brugge, Belgium

06/1989 – 03/1991

Brugge, Belgium

06/1988 – 03/1989

Brugge, Belgium

Certificates

Certificate of Attendance Level

2 HACCP

Certificate of BLS/AED from

Hamad International Training

Center

Certificate Fire Safety & Fire

Prevention Training

Certificate HACCP ISO 22000

Certificate of Completion First

Aid & CPR Course

Certificate Level 3 of HABC in

Supervising food Safety in

Catering

Certificate House Awareness

Training on Leadership

Certificate of formation in

H.A.C.C.P (HAZARD ANALYSIS

CRITICALCONTROL POINT)

CIEH Level 4 in food safety

Certificate

Certificate Level 2 Award in

Food Safety Basic Food

Hygiene

Certificate Working at Height

CBT Course

Certificate Cristal Basic Food

(Hygiene course)

References

Sandra Francis

************@**********.***, +447*********

Nigel Parker

****.******@*****.***, +447*********

Geoff Exner

**********@*****.***, +973********

Contact this candidate