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Customer Service Team Lead

Location:
Atlanta, GA
Posted:
December 29, 2024

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Resume:

TEAM LEAD

QUIENTARRIUS

BROWN

CONTACT INFORMATION

© *********@******.***

(Q 3577 meadowridge dr sw

(J 470-***-****

SKILLS

= Operating forklifts safely and efficiently

= Loading and unloading materials

= Inspecting and maintaining equipment

= Organizing and storing inventory

= Leadership

= Team management

= Customer service

= Problem-solving

= Teamwork

LANGUAGES

= English Advanced. Diploma

OBJECTIVE

Results-oriented leader with a proven track record of achieving success

through strategic planning, team building, and effective decision-making.

Skilled at motivating and inspiring teams to exceed goals and expectations.

Experienced Forklift Operator with a proven track record of safely and efficiently

operating forklifts in various warehouse environments. Skilled in inventory

management, loading/unloading, and adhering to all safety protocols.

EXPERIENCE

SUPERVISOR

GXO. Union city, Ga Feb 2020 - Apr 2022

+ + Led team of 15 employees, maximizing productivity and surpassing

performance goals

+ + Implemented training programs that resulted in improved customer

satisfaction and employee retention

+ + Coordinated schedules and resolved conflicts to ensure smooth operations.

LEAD

Trane. South Fulton, Ga Mar 2023 - Aug 2023

+ Led projects from conception to completion, ensuring deadlines and quality

standards were met.

* Cultivated positive working environment through effective communication and

team collaboration.

+ Developed and implemented training programs to enhance team performance

and productivity,

+ Managed team of 10+ employees and coordinated daily operations for optimal

efficiency.

LEAD

Greenball. South Fulton Apr 2017 - Oct 2019

+ Led a team of 10 analysts to increase productivity and meet tight deadlines.

+ Managed multiple projects simultaneously, ensuring successful completion of

deliverables.

+ Developed and implemented a training program to enhance team members

skills and performance

+ Collaborated with stakeholders to optimize processes and improve overall

team performance

EDUCATION



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