Data Entry Front Office
Resume:
Kelly LaLonde
Fort Worth, TX *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Manager
Crystal Dentistry-Hickory Creek, TX
September 2023 to November 2024
Answering all phones, scheduling, meetings and greeting patients, data entry, billing, filing insurance, mail, reports, collections, treatment plans, insurance verification, confirming, researching all denied claims, working with lab, google docs, Microsoft Word Manager
Asana Dental-Cross Roads, TX
July 2022 to September 2023
Answering all phones, scheduling, meetings and greeting patients, data entry, billing, filing insurance, mail, reports, collections, treatment plans, insurance verification, confirming, researching all denied claims, working with lab,
Office Manager
Highland Oaks Family Dentistry-Keller, TX
July 2019 to May 2022
Over see office staff, schedule, daily meeting with staff to project our daily production, phones, vendors, office supplies, mail, reconciling of payments, customer interaction, discussion of details treatment plans, payroll, dealing with IT when needed, general management of the office Front Office Coordinator
Next Century Dental-Southlake, TX
July 2018 to July 2019
Meet and greet patients, answer in coming calls, work on Dentrix operating system. Create accounts, post and balance receivables, confirm insurance, contact insurance companies regarding any filing issues, consultations with patients regarding treatment and discuss payment options work with Care Credit, Filing, post op calls to patients, manage consent documents. Owner/Operator
Nitro Delivery-Denver, CO
January 1995 to July 2018
Owner of delivery company, accounting, customer service with clients, payroll, hiring and firing of employees, day to day operations of business.
Front Office Coordinator
Comfort Dental Group-Denver, CO
October 1993 to February 2007
Front office position, answering incoming calls, making appointments, filing of insurance, posting procedures, balancing, submitting deposits, consultations with patients, discussed treatment, handling of patients issues, training of staff members, Practice Works Operating system, problem solving. Ordering of office supplies, talking with Dental labs,
Next Century Dental
Education
Business in Business
Otero Jr. College - La Junta, CO
September 1982 to May 1984
High school or equivalent
Skills
• Accounts Receivable
• Computer literacy
• Phone Etiquette
• Dentrix
• Scheduling
• Office Administration
• Windows
• Data Entry
• Office Management
• Accounts Payable
• Payroll
• Quickbooks
• Insurance Verification
• Computer skills
• Billing
• Customer service
• Dental Receptionist
• Microsoft Word
Certifications and Licenses
Driver's License
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