Sales Associate Customer Services
Resume:
NONTOKOZO DLAMINI
Nontokozo comes with academic foundation and diverse work experience across retail, hospitality, and health and safety. She graduated with a Bachelor of Science from the University of the Free State 2023 and is currently pursuing an Honors. Her professional journey began as a Cellular Sales Associate, where she demonstrated exceptional leadership skills by taking charge of key responsibilities. She then transitioned to the hospitality industry, starting as a hostess and quickly advanced to the role of waitress due to her outstanding customer services. Her experience in the health and safety industry reflects her ability to manage responsibilities that require attention to detail, communication and a proactive approach to workplace safety. With a blend of academic achievements, hands- on experience and a passion for professional growth, Nontokozo is well equipped to excel in roles that require versatility, leadership and a commitment to excellence
CONTACT
FULL NAME: Nontokozo Dlamini
ADDRESS: 63 Marion Road, Northdale, Pietermaritzburg, 3201
EMAIL ADDREESS: **********@*****.***
Phone number: 067-***-****
SKILLS
Good managerial and interpersonal skills and ability to work under pressure. Time management, Organizational and planning skills.
Great team player and can work well independently.
I have high level of leadership and decision-making skills.
References
Mr. Price
Manager
Lindokuhle Mnguni
Spur Steak Ranches
Manager
Cebo Duma
EastEnd Civil
Safety officer
Nosipho Madlala
EDUCATION
Umvuzo Secondary School
2017
Grade 12/ matric
University of Free state
2020- 2023
Degree in Bachelor of Social Science
Bachelor of social science (Honors)- in progress
WORK EXPERIENCE
MR Price [cellular Sales Associate]
May 2021- March 2023
Help customers open accounts
Sell electronics and make sure I meet the target
Assist customers with complaints and queries
Ensuring that all documents are up to date
Conducting meetings with team regards to sale
Spur steak Ranches [waitress]
June 2023- August 2023
Upsell products
Handle customer complaints
Take orders and make sure I bring the food in time
Ensure table is set
Handling financial transactions and processing payments
EastEnd Civil [SHE representative]
July 2019- January 2020
Induct new employees
Site Inspection
Manage & Control PPE Supplies
Tool box talk presentation and Minute taking for the Safety Committee
Examine causes of incidents
Investigation employee complaints regarding health and safety
Identify potential hazards at the work place
Review the effectiveness of health and safety measures
Conducting monthly general HSE inspections on all general inspections and other HSE personnel
SKILLS
Contact this candidate