Human Resources Resource

HAITHAM AL-RAWI

Doha, Qatar +974-******** *******.******@*****.*** https://www.linkedin.com/in/h-rawi/

"HR leadership is about empowering people and aligning their growth with the organization's vision." Experienced HR and Talent Development expert with over 20 years of experience, including 15+ years in Qatar, leading strategic HR initiatives across sectors such as ICT, banking, media, oil and gas, and construction. Specialized in designing and executing HR strategies, talent management programs, performance management solutions, and competency frameworks, which align with business objectives. Proven ability to lead HR transformation projects, drive workforce optimization through data analytics, and partner with senior leadership to enhance organizational development. Adept at building learning and development programs, fostering employee engagement, and delivering tailored HR solutions that fuel organizational growth.

EDUCATION

Bachelor of Science in Human Resource Management Colorado State University Global May 2016, GPA: 3.9.

Golden Key International Honour Society

Human Resources Systems & Services

Strategic Human Resource Leadership

Chartered Professional in Human Resources (CPHR) CPHR BC & Yukon November 2021

Certificate in Strategic Human Resources Practices Cornell University July 2011

Certificate of Completion in Human Resources Society for Human Resource Management (SHRM) July 2008

EXPERIENCE

Workforce Planning & Recruitment Specialist Qatari Diar (Smeet) Doha, Qatar February 2022 – September 2023

Revitalized workforce plans enhanced organizational structures, and efficiently managed budgets to optimize HR functions and support long-term business goals. Leveraged the Workforce Planning Dashboard for data-driven insights, proactively realigning job descriptions and organizational structures to ensure alignment with strategic objectives. Notable achievements include refining workforce plans, collaborating on Qatarization initiatives, and updating organizational structures to meet evolving business needs. Successfully addressed HR queries and implemented cost controls, adapting job descriptions and positions to respond to organizational changes for maximum efficiency. Monitored and controlled budgets to ensure effective workforce management, using insights from the Workforce Planning Dashboard to guide strategic decision-making.

Managed comprehensive ERP updates and oversaw the revamp of workforce plans and organizational structures, ensuring seamless integration and alignment with business goals. Proficiently oversaw 350+ change requests in organizational structure and employee positions, ensuring smooth transitions while maintaining focus on efficiency and strategic alignment. Training Specialist (Project Consultant) Ministry of Transport & Communications (Malomatia) Doha, Qatar

April 2019 – January 2022

Drove the digital transformation of the Qatar Digital Government Training Program (QDGTP), leading strategic Training & HR projects and managing multimillion-dollar budgets. Partnered with Microsoft to establish a state-of-the-art Training Center Academy, upskilling over 3,000 ICT employees across 80+ government entities. Conducted Learning Needs Analysis (LNA) and capability assessments to identify critical skill gaps, designing a comprehensive annual training plan and calendar aligned with national digital transformation goals. Successfully managed training agreements, providing over 6,000 training seats to ICT employees.

Led the development of Qatarization-focused leadership programs in collaboration with HES Paris, McKinsey & Company, Deloitte, Huawei, and PWC, creating a strong leadership pipeline to empower future government leaders and support national localization goals. Developed customized training solutions to attract, onboard, and develop fresh Qatari talent. Designed and implemented a comprehensive competency framework for ICT employees, ensuring alignment with national digital transformation objectives. Leveraged data analytics and HRIS systems to track competency development and align skills with career progression pathways. Created data-driven Power BI dashboards to track training progress and align with project outcomes, improving employee development.

Spearheaded the launch of technical and soft skills training programs to address workforce competency gaps, building strong cross-functional relationships with internal departments and external partners. Training (Talent Management) Senior Officer beIN Media Group Doha, Qatar October 2016 – August 2018

Led the development and management of performance across the organization, overseeing in-house training, HRIS management, and talent pool activities to align with company goals. Developed and launched new technical and soft skills training programs for media professionals, ensuring alignment with the company's strategic objectives and fostering a high-performance culture. Maintained direct communication with consultants to ensure optimal outcomes in HR projects and aligned core corporate values with the company’s overarching strategy, strengthening organizational culture. Successfully achieved Qatarization goals, ensuring that most leadership positions filled by Qatari nationals through strategic talent and training initiatives. Directed major Learning Management System (LMS) projects and performance management system implementations, using subject matter expertise to ensure the success of these initiatives. Defined and implemented critical tools, policies, and succession planning protocols to optimize talent management and ensure leadership continuity.

Collaborated with stakeholders to drive transformative HR projects to completion under tight deadlines, consistently meeting strategic objectives. Facilitated in-house training sessions and led learning and development initiatives to nurture employee growth and enhance skills. Spearheaded the enhancement of the performance appraisal process, ensuring a more objective and effective evaluation of employee performance. Leveraged data analysis to extract insights, improving HR strategies and supporting data-driven decision-making. Prioritized training resources based on departmental needs and operational priorities, optimizing budget and training asset allocation. Collaborated with leadership to create a competency framework for talent management, ensuring alignment with the organization's goals for performance management and employee development. Led continuous improvement initiatives for training programs, implementing feedback loops, and utilizing data analytics to refine program content and delivery. These efforts resulted in a 15% increase in learner satisfaction and contributed to more effective training outcomes. Learning & Development Supervisor ASTAD Project Management Doha, Qatar May 2015 – October 2016

Led Learning & Development initiatives, preserving job integrity, drafting policies, and optimizing workflows to ensure alignment with organizational objectives. Successfully implemented and managed the Learning Management System (LMS), streamlining training processes for enhanced efficiency. Demonstrated expertise in talent management, internal training, and budget projection, ensuring optimal financial planning and resource allocation.

Devised successful talent management plans for emerging leaders, cultivating leadership growth within the organization. Crafted targeted training programs for Qatari leaders, fostering their development and preparing them for future leadership roles, contributing to national Qatarization goals. Established and consistently strengthened a robust internal trainers' pool, fostering a culture of continuous learning and development.

Introduced a new workflow for training and development, significantly improving the efficiency and effectiveness of learning initiatives. Adhered rigorously to coaching and mentoring principles, using data analytics to drive talent management and organizational development efforts. Accurately projected costs and organized budgetary materials, ensuring effective financial planning for training programs. Monitored the performance of internal and external trainers, conducting regular evaluations and providing feedback, resulting in continuous improvements in training quality. Collaborated with cross-functional teams to design, review, and validate technical and leadership training content, ensuring alignment with organizational goals and safety standards.

Identified and managed the budget requirements for training programs based on Learning Needs Analysis

(LNA) and operational priorities, ensuring adherence to budget constraints and efficient resource allocation. Leveraged LMS and training technologies to deliver scalable and efficient training programs, enhancing employee skill development across technical disciplines. Human Resource, Learning & Development Supervisor Dukhan (Barwa) Bank Group Doha, Qatar May 2007 – April 2015

Led transformative Learning & Development initiatives in the banking sector, driving innovation in training programs and enhancing onboarding processes while overseeing critical HR projects. Spearheaded initiatives to attract, train, and retain Qatari talent, achieving a significant milestone by integrating 48 Qatari employees into the workforce through the Qatarization scholarship initiative. Designed and implemented targeted training and development programs, enhancing employee skills and knowledge in banking-specific areas.

Conducted in-house training sessions to upskill banking employees, ensuring they remained informed about evolving industry best practices. Collaborated with key stakeholders to develop performance management tools tailored to the banking environment, including Balanced Scorecard (BSC) and Key Performance Indicator (KPI) dashboards, to track performance effectively. Implemented and managed the Learning Management System (LMS) to streamline training processes and optimize delivery. Advocated for and introduced modern eLearning solutions, focusing on banking-specific areas such as Anti- Money Laundering (AML) compliance, and leveraged technology to create engaging online training modules. This significantly enhanced banking employees' knowledge and regulatory compliance. Played a pivotal role in the Oracle integration project, redefining organizational structures to increase operational efficiency.

Conducted comprehensive assessments of HR policies, ensuring alignment with strategic business goals and industry standards. Led the redesign of the employee onboarding program, facilitating the seamless integration of new hires, and improving retention rates. Redefined organizational structures within the banking institution, optimizing resource allocation and workflow efficiency within the HR and Learning & Development departments.

Designed and implemented Qatarization programs, focusing on the coaching and mentoring of Qatari nationals to prepare them for leadership and technical roles within the bank. Oversaw the performance management cycle for training programs, ensuring alignment with organizational performance goals, and addressing competency gaps. Introduced modern eLearning solutions and integrated LMS to deliver training programs, enhancing both compliance and technical skill development across the organization. Provided strategic direction for the organization’s training and development efforts, aligning programs with long-term workforce planning and succession goals to support sustained business growth. Increased the percentage of Qatari nationals in leadership and technical roles by 30% through targeted mentorship and career development initiatives aligned with Qatarization goals. Human Resources Officer (Consultant) SOS Recruitment Consultants Kuwait, Kuwait August 2006 – MAY 2007

Educational and School Services, oversaw talent acquisition, payroll, immigration, conflict resolution, HRIS records, policy development, training, stakeholder relations, performance assessment, and data analytics. Cultivated strong relationships with stakeholders, facilitating collaboration and support for HR initiatives. Efficiently oversaw monthly payroll processing for a diverse array of client businesses, ensuring accurate and timely compensation to employees.

HR & Training Coordinator Al-Kout Industrial Projects Co. Ahmadi, Kuwait January 2001 – November 2005

During this tenure, significant contributions made to facilitate a successful transition, aligning HR and training functions with the new private sector environment, and promoting efficient HR and training operations. Provided continuous oversight of human resources administration, ensuring smooth operations during the transition from the public to the private sector. Managed labour relations, fostering a harmonious work environment and addressing conflicts effectively. Monitored payroll processes and company rewards programs, enhancing employee satisfaction and motivation. Oversaw the housing of HR records and employer documentation in the MENA HRIS system, ensuring data accuracy and accessibility. Directed the technical and leadership training unit, equipping employees with essential skills and knowledge. Played a pivotal role in the establishment of HR and training sections while effectively managing the transition from the public to the private sector, ensuring a seamless change process. HR Project Coordinator KDDB General Trading & Contracting Co. Ahmadi, Kuwait July 1995 – December 2000

Led comprehensive HR responsibilities for civil oilfield projects, ensuring efficient employee performance, technical training, accurate payroll, strategic workforce planning, and successful talent recruitment. Project-managed employee performance and staff management procedures, ensuring that team members operated efficiently and effectively. Led technical training courses for clients and headquarters personnel, aligning training programs with the project's specific scope and requirements. Arranged and administered monthly payroll processes, ensuring timely and accurate compensation for project personnel. Collaborated closely with the Project Manager to design and execute training and mentoring programs, enhancing the skills and knowledge of project team members.

COMPETENCIES

HR Leadership: Proven leadership across ICT, banking, media, oil and gas, and construction industries. Talent Management: Developing talent pipelines, leadership development, and mentoring emerging leaders.

Learning & Development: Creating impactful learning programs using LMS and modern eLearning solutions.

Competency Development: Crafting competency frameworks aligned with organizational goals. Performance Management: Implementing BSC, KPI dashboards, and driving workforce performance. Policy & Process Improvement: Streamlining HR policies and processes to improve efficiency. Data Analytics & HRIS: Leveraging data analytics and HRIS for data-driven decisions and performance optimization.

Change Management: Leading organizational restructuring and HR transformation projects. Business Partnering: Collaborating with C-suite and cross-functional teams to align HR with business objectives.

Budget & Resource Management: Managing HR budgets and optimizing resource allocation for cost- effectiveness.

SKILLS

• Microsoft Office (Outlook, Excel, Word, PowerPoint, Power BI, Projects)

• Native Arabic language

• Professional English language

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