Program Manager R D

SAUL FRAGOSO, PMP-P

EXECUTIVE ENGINEER OF PROJECT & IT DEVELOPMENT

§ Elk Grove, California § 916-***-**** § ********@*****.*** § LinkedIn Profile Link § Strategic program director with 20+ years of experience leading corporate technical projects, innovative marketing designs, and business developments across 9+ direct engineers and 135+ technical representatives across 2 locations. Past background experience has encompassed supporting complex PMP directives by conducting critical market analysis, R&D advancements, and lifecycle quality developments, with operations generating over $100 million annually. Prominently known for the transformation of broken sales and operation opportunities for client and project frameworks, that led to reducing costs through pinpointed IS assessments, and hands-on technical training while leading with an open-minded and inclusive mindset. Seeking an open opportunity within a software engineering or senior program manager position, inside a growing organization that mirrors the same ethics and values. AREAS OF EXPERTISE

• B2B, B2C, ROI, SaaS, IaaS & CRM Strategies

• SDLC, M/L, LMS, R&D & Waterfall Methods

• QA, QC, QS, LIMS, CTQ & DevOps Auditing

• P&L, Budget, IRA, GAAP & Financial Systems

• Quantitative & Qualitative Database Analytics

• Close Stakeholder & C-Level Communications

• Contract, Negotiation, RFP & SLA Techniques

• Portfolio Program, IT & Project Managements

• Cross-Functional Team & Client Developments

• Product Launch, Visual & Market Campaigns

EDUCATION & TECHNICAL BACKGROUND

Ñ Associate of Science (AS), Civil Engineering, California State University- Sacramento, 1999 Ñ Languages: English & Spanish Ñ Certifications: Project Management Professional (PMP), Villanova University, Pending 2021 Ñ Software: SAP, Visual Studio, MS Office 365, SharePoint, Kronos, Wrike, PORT, BOX, Pages, Keynote, Numbers, Zoom, Google Analytics, iOS, OS, Quip, POS Systems, CCTV, OneDrive, Slack, WebEx PROFESSIONAL EXPERIENCE

PROGRAM MANAGER- NPI LAUNCH 2021 – PRESENT

APPLE INC. / SACRAMENTO, CALIFORNIA (2009 – PRESENT) Acts as a primary liaison between GRS technical teams and project technicians, strategizing project advancements for critical deadline initiatives, ensuring proper automation activities, application communication, and NPI launch plans for 9 reports and 135+ staff. Drives hardware, automation, and framework education through innovative marketing designs and R&D analysis, by leveraging B2C methodologies, key management service (KMS), LMS engineering, and authorizing cyber defense procedures for configuration processes across $100 million annually. Seeks out and executes promotional agreements, contracts, and grants for local non-profit organizations by leveraging media creation, production, and scheduling for promotional campaigns to instill consumer trust. Collaborates with internal departments to complete well-rounded and extensive territory business plans, while managing operational activities such as sales directives, creative account building initiatives, customer surveys, and focus groups.

• Promoted to lead “Program Manager of NPI Launch”, due to personal performance in successfully completing piloted corporate projects and providing SME education to staff, teams, and department heads.

• Pivoted business plans due to the COVID-19 pandemic to ensure continued progress within newly enacted compliances. SENIOR MANAGER- STORE OPERATIONS & TERRITORY TRAINER 2009 – PRESENT Catapults CRM initiatives, IS projects, and new product releases with sales alignments, SLAs, corporate scopes, program engineering, DevOps practices, and application lifecycles as the main points of focus. Leads a new generation of 5-star efforts, through immersive inspections and transformations of outdated Apple software into efficient productions. Coaches store and executive teams on solution selling methodologies, including internal restructure, product curriculum, OMNI channel drivers, and KPI opportunities.

• Chosen as a vital member of the "Amigos at Apple” DNA group focused on diversity, inclusion & equality (DEI) programs.

• Given role as District Trainer to support training and sales directives across Sacramento, which fed area performance. Successfully leveraged support and educational leadership for all new hires and new store openings for the district.

• Awarded for transforming opportunity location to the “Top 20%”, saving 15% in budgets and increasing category KPIs. PRINCIPAL PARTNER 2003 – 2008

REVOLUTION FINANCIAL / CALIFORNIA MARKETS

Led all areas of financial directives, including the streamlining of internal productions covering insurance, indexed/variable annuities, income/mortgage protection, and final expense insurance services for 35+ direct reports across 2 locations. Oversaw project management controls, running scans to review risk mitigations or concerns with 3rd party partnerships at the forefront generating over $175 million in loan generation revenue. Strategically reworked and integrated guidelines for all lines of products to ensure strategic B2C methodologies, through immersive leadership and coaching initiatives.

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