Data Entry Warehouse Operations
Resume:
*********@*****.***
Felicia Hill
OBJECTIVE
Experienced professional with a background in logistics, administration, and healthcare, skilled in maintaining organized workflows and supporting team efficiency. Seeking to apply my expertise in a role focused on operational accuracy and service excellence. SKILLS
● Microsoft Office Suite: Proficient in Word and Excel for document creation, data entry, and analysis.
● Warehouse Operations: Skilled in operating cherry pickers and forklifts, with hands-on experience in warehouse clerical work, inventory management, and order fulfillment.
● Inventory & Scanning Technology: Experienced with RFT scanners for accurate inventory tracking and order processing.
● Healthcare & Phlebotomy: Certified in Phlebotomy (2018) with proficiency in blood draws, specimen handling, and patient interaction.
● Emergency Medical Training: Completed EMT training with knowledge of emergency response and patient care protocols.
● CPR Certified: Current CPR certification (since 2018), ensuring readiness for basic life support and emergency care.
EXPERIENCE
U.S. Logistics, Atlanta, Ga
Office Administrator and Shipping & Receiving Clerk April 2023 – August 2024
● Provided comprehensive support to associates, ensuring seamless daily operations.
● Organized and maintained filing systems to streamline document workflows.
● Delivered accurate information using efficient tools and methods.
● Created job descriptions to support internal and external recruitment.
● Oversaw file management, record-keeping, and supply procurement.
● Managed invoice distribution to support revenue objectives. Ryder Integrated Logistics, Atlanta, Ga
Warehouse Scanner and Clerk
Aug 2019 – April 2022
● Conducted efficient scanning operations on conveyor belts, accurately directing items to designated lanes.
● Developed daily work plans for inbound and outbound teams, optimizing operational efficiency.
● Enforced safety and compliance standards, addressing violations and contributing to policy updates.
● Maintained and updated daily asset and equipment rosters to meet customer needs.
● Managed driver compliance with leasing standards and maintained certification records in physical and electronic formats.
St. Joe Hospital, Omaha, NE
Customer Service Representative
August 2016 – August 2019
● Assisted patients and visitors with inquiries, providing a positive and helpful experience.
● Managed patient records and scheduled appointments, ensuring accurate and timely service.
● Handled high-volume calls and resolved patient issues with empathy and professionalism.
● Collaborated with healthcare staff to coordinate patient needs and improve service quality.
Education & Certifications
● EMT School Diploma – 2015-2016
● Phlebotomy Certification – 2018
● CPR Certified – 2018
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