Customer Service Sales Associate

Irum Ahmad

************@*****.*** 437-***-****

Retail Sales Associate

Professional Summary

Motivated customer-focused professional with experience in retail and customer service.

Passionate about creating positive customer experiences and working in a team environment.

Effective communicator with excellent time management and teamwork skills.

Quick learner with strong problem-solving abilities and attention to detail.

Organized and capable of handling multiple tasks in fast-paced environments.

Proficient in sales, Point-of-Sale (POS) systems, inventory management, and merchandising.

Related Experience

Customer Service Representative/Cashier, Salvation Army Thrift Store – Toronto 2022-2023

Assisted customers with purchases, returns, and inquiries, ensuring high satisfaction.

Processed transactions accurately using POS systems.

Organized and tracked inventory, maintaining stock levels and display standards.

Promoted a welcoming shopping environment, building rapport with customers. Customer Advisor, Habib Bank Limited – Pakistan 2020-2021

Delivered excellent customer service, addressing inquiries and resolving issues.

Managed financial transactions and maintained accurate account records.

Demonstrated attention to detail in a fast-paced, regulated environment Office Administrator/Teachers Assistant, Sheikhpura Junior School – Pakistan 2018-2020

Coordinated administrative tasks, including data entry and record-keeping.

Assisted in organizing events and maintaining student records.

Demonstrated multitasking and organizational abilities in a dynamic environment. Education

Diploma of Accounting Administration, CIMT College Jan-Oct2025 Diploma of Commerce, Allama Iqbal Open University-Pakistan 2018

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