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CURRICULUM VITAE
NAME: Alusine Kandeh ADDRESS: 48c Lower Pipeline, Off Wilkinson Road, Freetown. CONTACT: +232-********/+232-******** EMAIL ADDRESS: ***************@*****.*** PROFILE
As an individual I have a Sound understanding of computer systems, networks, security, telecommunications, databases, and storage systems. Strong interpersonal, communication and leadership skills. Ability to manage and prioritize tasks and projects at all level. PROFESSIONAL SKILLS
Leadership
Technical skills
Communication skills
Time management
Project management
Problem solving
Strategy
Negotiation
Adaptability
Attention to detail
Conflict resolution
Decision-making
Organization
Team Management
Information technology management
Listening
Business skills
Financial Management
Teamwork
Analytical skills
Budgeting
Communication
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Ability to work under pressure
PROFESSIONAL TRAININGS WITH CERTIFICATES
Developing Assertive Leadership certificate
Change Leadership Certificate
Cyber Security Training Certificate
Information Security Training
Critical Thinking for Better Judgment and Decision-Making Certificate
Information Security Awareness Training Certificate
ISO 27001 ISMS Training Certificate
Microsoft Azure management Certificate
Completion_The Data Analytics of Diversity Inclusion and Wellbeing Certificate
IT Security Foundations Network Security Certificate
Certificate Of Completion _IT Security Foundations Operating System Security
Certificate Of Completion _ Exam Review AWS Certified Developer Associate DVAC02
Certificate Of Completion _ Learning Microsoft 365 Copilot
Certificate Of Completion _ Assessing Digital Maturity
Certificate Of Completion _ Generative AI for Business Leaders
Certificate Of Completion _ Innovative Customer Service Techniques
Certificate Of Completion _ SQL Essential Training
Certificate in IT service management Support
PROJECTS COMPLETED
Currency Redenomination (Champion)
National Switch (Phase 1 & 2)
Transaction Notification migration
Migration of ATM Reporting platform
Overhauling of Network infrastructure
Replacement of all obsolete network devices
Branch of the Future
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PROFESSIONAL EXPERIENCE
ECOBANK SIERRA LEONE MAY 3
rd.
2021, to Date
HEAD INFORMATION TECHNOLOGY
KEY RESPONSIBILITIES
1. Provide strategic direction and oversight for the design, development, operation and support of IT systems and programs that fulfil the needs of the business, including enterprise architecture management, application management, security and risk management, and infrastructure and operations support management.
2. Set the IT organization mission and vision to foster business-oriented culture and mind-set at the country level.
3. Lead the development of the IT strategy and roadmap; ensure its integration with the enterprise's strategic planning process, and the resulting business strategy and plans.
4. Act as a trusted advisor and build/maintain relationships with other senior management and business unit leaders to develop a clear understanding of business needs; ensures cost-effective delivery of IT services to meet those needs and is able to respond with agility to changing business priorities. 5. Develop and control annual operating and capital expenditure budget for IT to ensure it is consistent with overall strategic objectives of the enterprise and is within plan.
6. Enhance the capabilities of IT by leveraging a multitude of resources, both internally and externally.
7. Coordinate and ensure smooth operations of in-country IT services. 8. Ensure compliance to IT policies and practices in the country. 9. Provide feedback on Country IT performance to the Regional CIO. 10. Manage systems and third-party suppliers to ensure service continuity. 11. Audit IT systems and processes to ensure they are fit for purpose. 12. Ensure the IT function works to service level agreements and compliance standards.
13. Oversee the execution of various implementation projects and monitor process and system standards.
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ECOBANK SIERRA LEONE 2020 March 3
rd.
to April 2021
TEAM LEAD IS CONTROLLER
I. JOB PURPOSE
To provide assurance that controls are in existence and functioning effectively. Ensure the provision of access to staff on a need to have basis. Responsible for ensuring that Ecobank Information Systems control environment is secure and risks to it are identified quickly and managed accordingly. To ensure that procedures and policies put in place by management in respect of Information Systems and automated processes is adhered to. To ensure adequate controls are implemented in the deployment, management and use of the bank’s Information Systems assets.
II. JOB PRINCIPAL
ACCOUNTABILITIES
Create access rights for staff in the system for operational purposes.
Ensure all user creation, password reset and other access management activities on SYSAID are resolved with SLA.
Ensure that no tickets are left in assigned status overnight.
Ensure prompt response to all access control related requests from branches and Head office units.
Modify and Delete access rights as applicable.
Monitor staff with excessive access right in comparison to their authorized job function.
Revoke system access privileges of separated staff and staff on leave from notification time
Prepare activity report to unit Head (Weekly & Monthly)
Review exited staff list as well as users who have changed roles across group applications, databases and operating system platforms periodically as defined in the control plan.
Ensure that staff is granted JUST ENOUGH access right to perform their authorized job functions.
Advice unit head of user’s access related issues as may be appropriate. Contribute to and participate in enterprise-wide team initiatives with colleagues to share real-time information, establish best practices, identify risks, and refine processes.
Conducting regular security reviews and presenting status reports to the Head, IS Control
Review and flag income/expenses lines that are not automated.
Spool System Generated Override Messages/ Exception report for review.
Confirm the existence and effectiveness of processes/procedures to prevent or timely detect and correct shortfalls/overages in automated income/expense lines.
Confirm the existence and effectiveness of processes/procedures for preventing or timely detecting and correcting expense shortfalls/overages for automated and no automated income/expense lines.
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Analyze data and generate automated useful business reports.
Work with departmental managers to outline the specific data needs for business method analysis project.
Ensure continuous monitoring and controlling of revenue leakages of all the banks product.
Develop scripts to assist the internal control team achieve their control objectives.
Carry out any other function as may be assigned by the unit head. III. JOB CONTEXT
CONTROL ASSURANCE
Continuously review Audit and Internal Control exceptions and ensure these are resolved promptly.
Work with business units for risk identification and continuously review existing controls.
Provide reasonable assurance that controls are in place and working effectively. COMPLIANCE
Adherence to all Ecobank Group Policies and Procedures
Ensure timely reporting to Head of Internal Control on agreed periodic basis and Ad hoc basis as and when required.
Ensure timely reporting to Group Office on monthly basis and Ad hoc basis as and when required.
HUMAN RESOURCES
Manages self to ensure team back-up and continuity during vacation/absences.
Pursue professional development opportunities, including internal and external training and professional association memberships and share information gained with team members. IV. JOB DIMENSION
Interact with all levels of staff, giving feedback on risk and control issues identified during reviews.
Liaise with Functional Heads on risk and control issues affecting their respective areas.
Liaise with external contractors and implementation specialists on all issues of concerns with regards to implementation of Applications within the ECOBANK group
Escalating risk and control issues and concerns to the Head of Internal Control
The role covers all non-core banking applications across ESL PUBLIC
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UNITED BANK FOR AFRICA 2018 to Date
TEAM LEAD INFORMATION SYSTEMS (FORENSIC) CONTROLLER/AUDITOR DUTIES AND RESPONSIBILITIES
Can use SQL/ORACLE effectively to provide reports as per request with regards independent forensic investigations
In charge of general and application controls
Develop scripts to provide daily report which can be sent to respective Officer.
Do revenue Assurance for the bank to ensure no income leakages.
Do vetting for all third-party vendors the Bank wish to partner with any IT service for the Bank.
Use Oracle Database back end to query all review wished to be done independently on all Product and activities on the core banking application.
Ensure Policy/Procedure/Regulatory Compliance
Ensure all software’s are being tested and certified before approved to be rolled out in live.
Vet all IT related Third-party SLAs to see it in the Bank’s favor
Build strong KYC compliance environment in the ICT, Business software support, E- Business and Channels Support functions.
Ensure strict compliance with the Bank’s logical access controls and Information Security policies in the day-to-day activities of all users in the Bank.
Ensure that all outsourced IT user functions are properly executed in line with service level agreements and the Bank’s information Security policies.
Ensure strong resolution of all open issues in the Audit report, management letter, Regulatory Examiners Report and other statutory Examiners Report relating to IT and systems.
Conduct comprehensive risk assessment risk assessments covering the design, implementation and operation of all the Bank’s E-Channels products to ensure that key risks are identifies/assessed and appropriate controls recommended and implemented.
Perform periodic technical security assessments of all E-Channels products platforms, applications and databases
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KEYSTONE BANK SL LTD APRIL 2014 TO 2018
HEAD OF IT OPERATIONS/SUPPORT
DUTIES AND RESPONSIBILITIES
Ensure necessary step taken to rectify and resolve IT related issue.
Start all applications, do backups and running of Nightly daily.
Support all Internal Customers with their request.
Creation of system and application Users on Active Directory
Can do monthly reconciliation on GL’s and Accounts
Set Limit for staff using the core banking application.
Spool report needed both internally and externally form the database (Sybase)
Part of system and application upgrades/updates
Provides technical support on Money Gram application, ASECUDA application used by NRA and ACP-ACH that connects all banks to the Bank of Sierra Leone
Lead role in all implementations of Technical Infrastructure.
Take care of Data Security.
Provides weekly reports on IT related activities in a weekly branch meeting.
Do monthly system maintenance and basic repairs and troubleshooting.
Adhere to policies of implementation Budgeting, Control, Reporting and propose Units Budget.
Work with external supports/consultants using team viewer, Skype, Phone or Any desk. PUBLIC
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SECURIPORT SL DECEMBER 2012-APRIL 2014
IT OFFICER (SHIFT SUPERVISOR)
DUTIES AND RESPONSIBILITIES AS AN IT OFFICER
Take time and other measures utilized to size our quality of service.
Register all the incident that could happen during the time I’m on duty not only system related but also environmental incidents, issues with passengers or other.
Make summary report at the end of the shift specifying incidents or other remarkable issues happened in your work time.
Assure the 24Hrs maintenance of technical equipment (PC’s, UPS, Electrical, Fingerprint Scanners and Camera’s) if there is technical problem try to fix the problem or change the broken equipment and inform the Securiport infrastructure service.
Inform the Securiport hierarchy utilizing following the setup procedures in case of critical failures on situation where is required a higher-level support.
Execute the preventive maintenance test of all the computers, on time a week and provide a report on that activity.
DUTIES AND RESPONSIBILITIES AS A SHIFT SUPERSVISOR
Report daily work to the IT Supervisor.
Check and record the presence of IT Officers on duty.
Coordinate and monitor the work of IT Officers during the shift.
Establish daily reports of activities during the shift.
Ensure the proper functioning of equipment and office supplies; see their maintenance in collaboration with maintainer and their repair.
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EDUCATIONAL BACKGROUND
2021-2023
Njala University, Freetown, Sierra Leone
Msc. Computer Science (Database Management Major) 2009-2012
Njala University, Freetown, Sierra Leone
B.Sc. (Hons.) Degree in Business and Information Technology 2008-2009
Njala University, Freetown, Sierra Leone
Higher Diploma in Data Processing and Information Technology PUBLIC
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REFEREES
1. Mr. Daniel Bobson Kaitibi
Director General
Marine Time Administration
*******@*****.***
Mobile: +232-**-******
2. Mr. Sahr Emmanuel Kasegbama
Acting Director of Information Technology
National Revenue Authority
Bathurst Street, Freetown,
Sierra Leone.
**********@***.***.**
Mobile: +232-**-******
3. Mr. Alie M. Sillah
Head, Operations and Technology Ecobank
Sierra Leone LTD.
3 Charlottes Street
Freetown.
*******@*******.***
Mobile: +232-**-******
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