KEYON MAYWEATHER
Hampton, VA 347-***-**** *****************@*****.***
SUMMARY OF QUALIFICATIONS
Respected system administrator and IT support professional with 10+ years' experience in computer operations, information technology specialist, server admin, technical desktop and help desk support tier II & III in mid to large-size government and corporate enterprise environments; solid reputation for productivity, complex problem resolution, and professionalism. Comprehensive and progressive computer/network operations experience in mixed computing environments, including Windows, LAN/WAN, VMARE, Solaris, Linux, TMAN and interconnected mainframes.
•Skilled in problem identification/analysis, project planning, downtime reduction, system/server hardware/software configuration, desktop cluster and network administration and various sophisticated security vanguards to protect personal and business data.
•Analytical focus with extensive experience administering and troubleshooting data communication solutions to identify, assess and address user requirements.
•Adept at locating and allocating necessary resources for efficient, economical problem solving.
•Familiar with various aspects of problem logging, jira/ serena /remedy ticketing and technician dispatching, technology provisioning and connectivity process, software/hardware procurement, inventory administration, end-user interface and training.
•Distinguished as valuable employee with detail-driven, assertive take-charge professionalism and exceptional follow-through. Substantially contribute constructive recommendations and ideas which have led to improved internal/external user communications, as well as stakeholder satisfaction.
•Flexible, intellectually inquisitive; welcome challenge and change; quickly grasp new concepts and effectively use emerging technologies and principals.
•Strong interpersonal skills, easily and effectively interacting with technical, non-technical, support and business staff on various levels of accountability.
•Secret Clearance
•Authorized to work in the U.S. for any employer
•Willing to travel to Hampton, VA; Norfolk, VA
SKILLS
Management
Leadership
System Administration
Help Desk tier II & III/Service Desk
Desktop Support
Tech Support
Customer Service
Troubleshooting
Operating Systems
Information Security
Network: Security/Administration
Network: Support/Monitoring/Infrastructure
Windows 7, 10 & 11
MS Windows Server
Active Directory
MS Exchange
DNS
LAN
TCP/IP
DHCP
VPN
UNIX
Linux
Oracle Database
Vmware
Ethernet/IP Networking
Server Administrator
IT EXPERIENCE
Abacus Hampton, V.A
Lead Server Administrator 01/2024 – current
•Unicorn weapon system administrator {creating user accounts, removing user accounts, patching, creating service accounts, updating password history to follow unicorn for various accounts, run scripts, monitor and administer.
•TMAN Servers (Cross Domain Solution, tech refresh, account creation/deletion, anti-virus update and hardware swap)
•Constructed/ instructed Patching, O.S upgrades and scans for 61 Windows Servers (Server 2012/2012 R2/2019), 6 UNIX Servers (Solaris / Red Hat)
•Administer VMware, Vsphere and esxi hosts {created virtual machines, STIG’s & SCAP scan, patching, performed o.s upgrades, manage cloud storage.}
•Maintain systems and applications associated with 480isrw/SCO Network and Communication architecture to include: Oracle/Solaris, Red Hat Linux, Trusted Solaris, and associated ISR; applications including but not limited to Unified Collections Operations Reporting Network (UNICORN), Trusted Manager (TMAN), SecureView and Oracle ZFS Storage Appliances.
•Proficient in managing and configuring Microsoft Windows Server environments, including Server 2012, 2016, and 2019. Experienced in deploying and maintaining server infrastructure, implementing Active Directory services, and managing Group Policy. Skilled in configuring and optimizing network services such as DNS, DHCP, and file sharing. Ensuring robust security practices. Capable of troubleshooting and resolving server issues, performing regular backups, and ensuring high availability and disaster recovery. Familiar with server roles and features, including IIS, Remote Desktop Services, and Windows Server Update Services.
Auxilium International Hampton, VA
Systems Administrator 02/2022-10/2023
• Identify system data requirements and incorporate into the overall system design
• Software installation and configuration of physical and virtual machines to include clients, servers & vtc
• Administration of computer, or communications systems including
• Security and application patch installation, security scanning and remediation
• User account, profile, permission management, manage/resolve jira and remedy ticketing system
• System backups, restoration, system service/log management and system startup/shutdown
• System auditing, problem report management, help desk management, performance management & other it administration services
American Systems Hampton, VA
Systems Administrator 3/2019 – 01/2022
•Provide installation, configuration, maintenance and troubleshooting support of information systems, software applications with patches and updates as well as hardware including peripherals (printers, scanners, drives), servers and networks.
•Monitor workstation clusters’ performance and troubleshoot issues. Facilitate Cloud migration.
•Ensure security and efficiency on NIPR/SIPR workstations.
•Add workstations to the Area 52 domain.
•Configure government mobile phones for tier 1 users.
•Installed VPN on all ACC/FM workstations and instructed staff at Langley AFB in transition from onsite to teleworking.
Artech LLC Norfolk, VA
IT Support Specialist 12/2018 – 3/2019
•Installed, maintained and updated/upgraded software, hardware and accessories such as keyboards and mice.
•Developed and maintained local networks.
•Ensured security and privacy of computer systems and networks.
•Monitored and troubleshot problems timely; utilized testing tools/techniques; logged-in and documented repairs and fixes.
•Determined equipment shortages and place orders.
•Maintained expenses and inventory.
•Planned and conducted end-user training and development for new software and hardware.
U.S. Air Force
Langley AFB, VA
IT Support Specialist/Help Desk Technician 4/2016 – 11/2018
•Engaged communication and customer-facing skills in onsite troubleshooting of electrical equipment which required rapid diagnosis through visual assessments and cursory physical examination. Identified issues with Windows XP, 7 and 10 workstations ensuring that non-operational units were back in service within 24 hours. Dealt with system backup/recovery.
•Provided guidance and leadership to younger recruits.
•Transmitted verbal/written weekly reports reflecting the status of ongoing projects and problem resolution.
OTHER EXPERIENCE
TJ Maxx Department Store Queens, NY
Cashier/Retail Associate 11/2015 – 2/2016
• Provided courteous, knowledgeable assistance to consumers in location, selection and purchase of merchandise.
Rockaway Development & Revitalization Corp. Far Rockaway, NY
Office Automation Clerk (Summer job) 5/2015 – 8/2015
•Organized, coordinated, calendared and confirmed meetings.
•Sourced vendors and hired contractors. Monitored, inventoried and replenished supplies.
•Administrative responsibilities included preparing reports, maintaining database and filing systems, monitoring A/P aging statements, verifying invoices and paying bills.
EDUCATION & CREDENTIALS
CompTIA
Online
Security + Certificate
Valid until 10/2026
Grantham University
Lenexa, KS
Computer Science Studies
9/2017 – 12/2017
Technical School
Keesler AFB, MS
Journeyman in Information Technology
MILITARY
6/2016 – 10/2016
U.S. Air Force
Langley AFB, VA
E3 – A1C / IT Support Specialist / 3D1X1
Hon. Discharge 2018
DISTINCTIONS
•Recipient, Cultural Award - American Systems
•Received consistently positive reviews on Contractor Performance Assessment Reports (CPARs)
•Recognized for Excellence in the Line of Duty (coined) by Commanding Officers
COMMUNITY ACTIVITIES
Volunteer, Active Seniors/Group Homes
•Brought groceries to the door of elderly’s homes
Lead Volunteer, Child Daycare Center
•Monitored the youngsters and assisted with demolition work for facility expansion.
Lead Volunteer, Langley AFB Christmas Event
•Coordinated holiday celebration for active duty soldiers staying on base and visiting families.
KEYON MAYWEATHER
Hampton, VA 347-***-**** *****************@*****.***
REFERENCES
Professional
Teela Finch Division Chief *****.*****@**.**.mi757-969-3799
Tom Harmon
CEO Auxilium International
***.******@***********.***
Aaron Belangeri
*****.*********@***********.***
Personal
Timeca Mitchell
Justine Bryant
Dreshawn Braskerville